Enterprise Rent-A-Car

Reviews

• RG

  Romero Gogue

  Apr 14, 2026
  5.0
  Fantastic!
• FL

  Francis Lucero

  Apr 1, 2026
  5.0
  Jeff provided excellent service during my car rental experience. He was very helpful, friendly, and made the entire process smooth and stress-free. He took the time to answer my questions and ensured I had everything I needed. His positive attitude and professionalism really stood out
• CR

  Christina Reid-Brown

  Feb 24, 2026
  5.0
  Great customer service after a challenging start!
• SV

  Stephanie Valencia

  Jan 3, 2026
  1.0
  Very disappointing experience with Enterprise. I was given a 5-seater vehicle even though I needed something bigger and was told they would look for a larger vehicle for me. The young man who dropped the car off said he would check and get back to me, but he never did. I had to repeatedly text him, and each time I was told “we’re looking for something bigger,” with no follow-up or solution. On top of that, the car shook badly while driving. I reported this issue, and John even admitted that another customer had complained about the shaking before, but said he personally “never felt it.” Nothing was done to address the issue or offer a different vehicle, which felt unsafe and unprofessional. I was also told by John that as long as the car had some gas in it when returned, it would be fine. However, when I dropped the car off, I was charged for gas anyway. When I explained what I had been told, the young lady assisting me responded in a very condescending manner and insisted it had to be filled to the exact level it was at drop-off. Overall, poor communication, unresolved vehicle issues, and inconsistent information from staff. I expected much better customer service from Enterprise.
• MM

  Martha Mendez

  Dec 23, 2025
  5.0
  Had a good experience getting my rental here. They are pretty easy to work with. Will definitely come back to them for my car rental needs.

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