Mercedes-Benz of Riverside

4.7
3327 reviews

About

Mercedes Benz DealerUsed Car DealerCar DealerAuto Repair ShopOil Change Service StationTire Shop
Walter's Mercedes-Benz of Riverside offers an exceptional collection of new and pre-owned Mercedes-Benz models to drivers in the Inland Empire. Our Mercedes-Benz dealership in Riverside, CA, also provides customers in Orange County and beyond with premier Mercedes-Benz service and financing. Walter's Mercedes-Benz of Riverside: Where the lower cost of doing business gets you a great price!

Location

Mercedes-Benz of Riverside
3213 Adams Street, Riverside, CA
92504, United States

Hours

Reviews

4.7
3,327 reviews
5 stars
2,981
4 stars
92
3 stars
36
2 stars
30
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by various sales representatives, highlighting their professionalism, attentiveness, and willingness to go above and beyond.

Sales Experience

Many reviews noted a smooth and stress-free car buying experience, with sales staff being knowledgeable, patient, and accommodating to customer needs.

Teamwork

The dealership's staff was frequently described as a cohesive team, working together to ensure customer satisfaction and providing assistance when needed.

Transparency

Several customers appreciated the transparency in pricing and communication throughout the buying process, which contributed to their overall positive experience.

Mixed Feedback

While most reviews were positive, there were a few instances of dissatisfaction regarding service clarity and communication, indicating room for improvement.
  • SS
    S S
    4 days ago
    5.0
    I had an excellent experience at Walter’s Mercedes-Benz of Riverside dealership, and a huge part of that was thanks to RAUL AYALA. From the moment I arrived, Raul was incredibly patient, professional, and genuinely attentive. He took his time explaining everything thoroughly and never once made me feel rushed or pressured into a deal I wasn’t completely comfortable with. What really stood out to me was how committed he was to finding the best possible deal for my situation. Raul went above and beyond to secure the best rate and worked hard to make sure every detail made sense before moving forward. His transparency and honesty made the entire process feel smooth and stress-free, which is rare when purchasing a vehicle. If you’re looking for a salesperson who truly listens, respects your boundaries, and advocates for you as a customer, I highly recommend asking for Raul Ayala. This was a standout experience, and I would absolutely return because of the level of care and professionalism he provided.
  • JC
    Jennifer Corleto
    Jan 3, 2026
    5.0
    An Exceptional Car-Buying Experience with Liliana Liliana was truly wonderful to work with from start to finish. She originally responded to my inquiry about a pre-owned GLA, which sold quickly, but in hindsight that moment opened the door to something even better. She helped guide me toward the realization that a new car was the right choice for me, and everything aligned perfectly from there. Throughout the entire process, Liliana was patient, attentive, and genuinely supportive. She listened carefully to every request and made sure I felt comfortable and informed at each step. She even graciously accommodated my request to take photos with the ribbon on the car, which meant so much to me and made the experience feel extra special. What could have felt stressful instead felt smooth, aligned, and joyful. I’m incredibly grateful for her professionalism, kindness, and care. If you’re looking for someone who truly supports you and makes the experience memorable, I highly recommend Liliana. Thank you, Liliana, for helping make this such a beautiful and meaningful experience. Warm regards, Jennifer Y.
  • JC
    Jason Crystal
    Jan 1, 2026
    5.0
    I recently purchased an extended warranty from Rob Little, the Sales Manager at Walter’s Mercedes-Benz of Riverside, and I couldn't be happier with the experience. Rob made the entire process incredibly easy and stress-free. He was very professional, honest, and took the time to explain all my options so I knew exactly what I was getting. It is clear that Rob and the team at Walter’s really care about their customers and aren't just looking to make a quick sale. I feel much better knowing my vehicle is covered and that I worked with someone I can trust. If you are looking for great service and a team that operates with integrity, definitely go see Rob Little at Walter's!
  • AL
    Antonio Lopez
    Dec 31, 2025
    5.0
    I would like to take a moment to share my excellent experience at your Mercedes-Benz dealership. I recently visited the dealership to purchase a van, and from start to finish, the entire process was outstanding. Dan, (our sales guy), Toni (the finance guy), and the Isaid (manager) and the entire team were professional, knowledgeable, and extremely helpful. They made the experience smooth, comfortable, and truly enjoyable. It’s not often that buying a vehicle feels this pleasant, but your crew went above and beyond to ensure everything was handled perfectly. Because of the great service I received, I would absolutely recommend this dealership to all my friends, family, and anyone I know who is looking to purchase a vehicle. Thank you again to the whole team for such a positive experience. Sincerely, Antonio Lopez
  • AE
    Ahmed Eldeib
    Dec 29, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Christian Aparicio at Walter’s Mercedes-Benz of Riverside I had an excellent experience working with Christian Aparicio, Internet Sales Manager at Walter’s Mercedes-Benz of Riverside. Christian was professional, responsive, and extremely knowledgeable throughout the entire process. He made everything seamless from start to finish, answered all my questions clearly, and never applied pressure. What really stood out was his transparency and attention to detail—he truly listened to what I was looking for and delivered exactly that. The communication was top-tier, and the overall experience exceeded my expectations. If you’re looking for a smooth, stress-free Mercedes-Benz buying experience, I highly recommend asking for Christian Aparicio. He’s a true professional and a great representative of the Walter’s Mercedes-Benz team.

Frequently Asked Questions About Mercedes-Benz of Riverside

What types of vehicles does Mercedes-Benz of Riverside offer?

Mercedes-Benz of Riverside offers an exceptional collection of new and pre-owned Mercedes-Benz models to drivers in the Inland Empire and beyond.

What are the dealership hours at Mercedes-Benz of Riverside?

The dealership is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 8:00 PM. Sales are by appointment only.