Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their excellent communication and willingness to explain repairs in detail.
Honesty and Transparency
Many reviews emphasized the shop's honesty, with customers appreciating the lack of upselling and clear explanations of necessary repairs and costs.
Quality of Work
The quality of repairs and diagnostics received high marks, with numerous customers expressing satisfaction with the thoroughness and effectiveness of the service provided.
Timeliness
Customers noted that services were completed in a timely manner, often faster than expected, contributing to a positive overall experience.
Value for Money
Reviewers frequently mentioned reasonable pricing and significant savings compared to dealership costs, reinforcing the value offered by GT Imports.