Need a rental car in Riverside, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Van Buren Blvd. location today.
Feedback is mixed; while some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including dirty interiors and mechanical problems.
Reservation Issues
Multiple customers experienced problems with their reservations, including unavailability of reserved vehicles and being offered lower-tier options.
Management
Some customers appreciated specific managers for their exceptional service, while others criticized the overall management for lack of accountability and responsiveness.
LE
Lailah Espritt
4 days ago
2.0
Staff is unresponsive and unprofessional. Very poor customer service.
MJ
Mary Jackson
Dec 7, 2025
5.0
Had a great experience! Thanks
VB
Vanessa Barrera
Oct 25, 2025
5.0
I don’t recommend Ontario airport car rental but Geoff at the Riverside (van buren) location is a was one.
KH
Kathleen Hubbell
Oct 17, 2025
1.0
I have used this rental service for several years and they used to be amazing, but things have gone downhill since the recent change in staff.
I reserved an Elite Series car months in advance and even got a confirmation call two days before reminding me to bring a credit card — everything seemed fine. However, when I arrived, there were no cars available except for two basic models. My reservation was for 12pm and I arrived a little after 12:30pm.
The young man at the counter told me that the car meant for me had a cracked windshield, then tried to offer me a “free upgrade” if I took the cheaper rental — which makes no sense. I politely refused, explaining that I wanted the car I had reserved and used my loyalty points for. He said they might have a car in three hours. I reminded him that he had two and a half hours, and his response was unbelievable — he blamed me for not calling ahead to say I’d be 30 minutes late, implying that was the reason he didn’t have my car ready.
At that point, I left and went to Ontario Airport, where I got the exact car I wanted within 30 minutes.
It’s frustrating to see this trend among some rental companies — trying to downgrade customers to cheaper cars while charging the same price, assuming you’ll just take what’s available out of desperation. I won’t be returning to this location again.
SR
Shannon B. Reilly
Oct 13, 2025
5.0
The salesman was fantastic. He even delt with an angry customer with class. Van buren and arlington
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Riverside, CA?
Enterprise Rent-A-Car offers a wide range of vehicles including sedans, vans, and luxury cars to meet your rental needs in Riverside, CA.
Where is the Enterprise Rent-A-Car location in Riverside?
The Enterprise Rent-A-Car location is at 6200 Van Buren Blvd, Ste 103, Riverside, CA 92503.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car in Riverside open on Sundays?
No, the Riverside location of Enterprise Rent-A-Car is closed on Sundays.
What payment options does Enterprise Rent-A-Car in Riverside accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make a reservation online for a rental car at the Riverside Van Buren Blvd location?
Yes, you can reserve your rental car online through their official website reservation page.
Does Enterprise Rent-A-Car in Riverside offer special weekend rental rates?
Yes, they have great weekend rates available. You can book these specials through their website.
Are there any nearby restaurants I can visit before or after renting a car at Enterprise Rent-A-Car?
Yes, nearby you can find Domino's Pizza, Panda Express, Fiesta Pizza, Los Fredos Mexican Food, La Michoacana ice cream shop, KFC, and Cafe Bottega for a variety of dining options.
What nearby shopping centers or stores can I explore near Enterprise Rent-A-Car in Riverside?
Arlington Plaza shopping center, Payless Shoe Source, The Gold Store jewelry, 99 Cents Only Stores discount store, and several mobile phone stores like Boost Mobile and Sprint Store are close by.
Are there nearby medical or wellness facilities near Enterprise Rent-A-Car in Riverside?
Yes, Riverside Market Clinic, Riverside Modern Dentistry, and Van Buren Smiles Dental are nearby for medical and dental needs, and Sky Nails And Spa is available for beauty treatments.