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Enterprise Rent-A-Car

4.2
(216 reviews)
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Business Details

6200 Van Buren Blvd, Riverside, CA
92503, United States
(951) 710-5125
https://www.enterprise.com/en/car-rental/locations/us/ca/riverside-van-buren-blvd-32z2.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Riverside, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Van Buren Blvd. location today.

Location

Enterprise Rent-A-Car
6200 Van Buren Blvd, Riverside, CA
92503, United States

Hours

Reviews

4.2
216 reviews
5 stars
147
4 stars
24
3 stars
8
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported unprofessional behavior and unresponsiveness.

Vehicle Quality

Several customers experienced issues with vehicle cleanliness and maintenance, including receiving dirty cars and vehicles with mechanical problems.

Reservation Issues

Multiple reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor handling of customer concerns.

Positive Experiences

Despite the negative feedback, many customers reported great experiences, particularly praising specific staff members for their exceptional service.
  • MA
    Mr. Aguirre
    Jan 24, 2026
    5.0
    Lex M provided excellent customer service 10 star service..Enterprise always has a car on short notice always has service with a smile Riverside Van Buren Enterprise And Fullerton Enterprise are the best locations i have ever rented from 10 start service with a smile Good selection of vehicles Easy smooth process Enterprise rent a car is the best in the business
  • LE
    Lailah Espritt
    Jan 10, 2026
    2.0
    Staff is unresponsive and unprofessional. Very poor customer service.
  • MJ
    Mary Jackson
    Dec 7, 2025
    5.0
    Had a great experience! Thanks
  • VB
    Vanessa Barrera
    Oct 25, 2025
    5.0
    I don’t recommend Ontario airport car rental but Geoff at the Riverside (van buren) location is a was one.
  • KH
    Kathleen Hubbell
    Oct 17, 2025
    1.0
    I have used this rental service for several years and they used to be amazing, but things have gone downhill since the recent change in staff. I reserved an Elite Series car months in advance and even got a confirmation call two days before reminding me to bring a credit card — everything seemed fine. However, when I arrived, there were no cars available except for two basic models. My reservation was for 12pm and I arrived a little after 12:30pm. The young man at the counter told me that the car meant for me had a cracked windshield, then tried to offer me a “free upgrade” if I took the cheaper rental — which makes no sense. I politely refused, explaining that I wanted the car I had reserved and used my loyalty points for. He said they might have a car in three hours. I reminded him that he had two and a half hours, and his response was unbelievable — he blamed me for not calling ahead to say I’d be 30 minutes late, implying that was the reason he didn’t have my car ready. At that point, I left and went to Ontario Airport, where I got the exact car I wanted within 30 minutes. It’s frustrating to see this trend among some rental companies — trying to downgrade customers to cheaper cars while charging the same price, assuming you’ll just take what’s available out of desperation. I won’t be returning to this location again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Riverside, CA?

Enterprise Rent-A-Car offers a wide range of vehicles including sedans, vans, and luxury cars to meet your rental needs in Riverside, CA.

Where is the Enterprise Rent-A-Car location in Riverside?

The Enterprise Rent-A-Car location is at 6200 Van Buren Blvd, Ste 103, Riverside, CA 92503.

Brand Certified Facts from Enterprise Rent-A-Car

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