AutoZone Auto Parts

4.2
386 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Riverside #6284 in Riverside, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Riverside, CA or call us at (951) 354-3922.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4980 La Sierra Ave, Riverside, CA
92505, United States

Hours

Reviews

4.2
386 reviews
5 stars
233
4 stars
70
3 stars
35
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Ashley and Kevin received high praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers, particularly with specific car needs, although there were instances of staff lacking product knowledge.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.

Inconsistent Experience

Customers reported varying experiences, with some receiving excellent service while others faced long waits or unhelpful interactions.

Product Availability

While many customers found the products they needed, there were complaints about stock issues and incorrect part recommendations.
  • VR
    Victoria Rojo
    Nov 19, 2025
    5.0
    Out of everyone here, Ashely is the best! She goes top notch, she's very informative and very knowledgeable! We're so greatful to have gone and caught her again, she's the real deal when it comes to true, respectful, authentic, great customer service, hands down! Thank you so much, out of all other autozones this is my favorite thanks to the staff but Ashely is someone who you makes that mark to be your go to store! Thank you so much for all the help today and information you gave us about our car! See you next time!
  • OA
    Ozzie Alcantar
    Nov 14, 2025
    1.0
    Horrible customer service!! I walk in and 5 employees behind the counter with a manger in site and not even one said hi or greeted me or even acknowledged me. I stood there for about 3min in aline with my son and to mention there were no customers in store but me and my son. I was the only one and yet they couldn’t help me out. Taking a my business somewhere else. Well across the street to O Riley’s
  • GD
    Gabrielle “Gabby” Dwyer
    Nov 6, 2025
    5.0
    I stopped by AutoZone needing some oil to hold me over until I could get to the dealership, and Ashley went above and beyond to help me. She not only helped me choose the right oil for my car, but also made thoughtful recommendations based on my oil life percentage—and even helped me put the oil in my vehicle! I’ve been to many AutoZone locations for quick items like fuses or oil, but no one has ever been as kind, knowledgeable, and professional as Ashley. Her customer service truly stood out. Even though I live almost an hour away (depending on traffic), I’ll gladly make the drive back to this location just because of the exceptional service she provided. Thank you, Ashley, for turning a quick stop into such a positive experience!.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Riverside, CA?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:30 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.