AutoZone Auto Parts

Reviews

• CR

  Chat Ramos

  4 days ago
  5.0
  Reggue Daniels gave us Excellent customer service. We were 2 ladies who came in not knowing what's wrong with my car. Reggie helped us and educated us. I ended up setting member account with AutoZone. By the way, I've been to different autozone in Escondido and none of them tried or even asked us if we need help not offer to help us.
• NB

  Naomia Banks

  Apr 23, 2026
  5.0
  I came in today because I ran something over and I needed screws to fix my splash guard Tony came out and looked at the problem and helped me to get the repair that I needed. Very kind I’m very grateful thankyou so much!
• CS

  Casey Smith

  Apr 2, 2026
  5.0
  The employees were extremely nice and very helpful. I purchased a 2 Ton floor jack and took it to my girlfriend to change her flat tire. Unfortunately it didn't raise her truck up so we had to take it back and get a bigger one. I believe he was rhe manager, he also let me use the employee restroom since I had had been. Great employees and I highly recommend this Autozone!!!
• FW

  Fallon Walker

  Mar 15, 2026
  5.0
  I cannot thank Noah enough! I’m a single mom on a fixed income and my car died on a Sunday. I went to a competitor first who wouldn't help me, but Noah at this AutoZone took the time to actually look at my car. He realized my battery cable had pulled loose, helped me find the right part, and even helped me secure it so I could get my son to school on Monday. He is a total lifesaver and a credit to this store. If you need help and want someone honest, ask for Noah!
• VK

  v kare

  Feb 15, 2026
  5.0
  I am writing to share my positive experience at your store located at 19486 Van Buren Blvd in Riverside. I recently needed a replacement 12v battery for my Sonata Hybrid and specifically required installation. After discovering that many other merchants do not provide installation services for this specific model, I was pleased to find that your team not only had the battery at a competitive price but was also willing to install it as a courtesy. I truly appreciate the excellent customer service and the convenience provided by your staff members Roger, Ben, and Joshua Luke. While Roger and Ben took care of the sale, Joshua was extremely helpful in getting the battery installed. I had to tow my car to the store, and Joshua jumped into action like a paramedic. He gloved up and brought his tool kit and the battery out immediately. It was about 7 pm and dark with very little lighting to work by. Since my car was dead, there was no power to open the trunk where the hybrid battery is located. Without any hesitation, Joshua used a jumper kit to open the trunk so we could access the battery. He had all the right tools to remove the old battery and install the new one in less than 10 minutes, despite the challenging lighting and difficult access to the bolts. Not once during the process did he complain or seem frustrated. Instead, he was very pleasant and talked about how he loved helping customers. Based on my own experience in retail sales and service, I can tell that Joshua genuinely cares about his work. He is such an asset to AutoZone, and it is folks like him who make shopping at your store such a pleasant and memorable experience. Thank you for the great experience Joshua. Al

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