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Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ridgecrest, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ridgecrest location today.
Location
Hours
Reviews
3.5
199 reviews
5 stars
102
4 stars
22
3 stars
12
2 stars
4
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of assistance with reservations.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.
Vehicle Condition
Several customers noted receiving dirty or poorly maintained vehicles, which did not meet their expectations.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and positive experiences.
- HHHlkyJan 7, 20261.0They allow advance car bookings but had no vehicle available when I arrived at the branch. The staff was very impatient.
- JFJonathon FloresNov 23, 20252.0I am usually very satisfied with my experience with Enterprise. However, it is becoming more and more frequent that when I place a reservation I am given the same excuse at the counter of "we don't have the vehicle you requested, but we can upgrade you at no cost." However, I end up spending double the amount on gas than I would have with an economy car, when im put in a mid-size suv or larger.
- LALloyd and Pat AndersonNov 22, 20255.0Flexibilty from appointed reservation due to weather, and other uncontrolables. Courteous.
- NNNiftyNov 1, 20255.0Everybody here was very helpful and the car worked great!
- BLBrian LucidoOct 25, 20251.0I booked a reservation directly with Enterprise directly on the phone. When I rode my bicycle 1.5 hours to get the car, they said no cars are available, but I can make a reservation for tomorrow. I glanced at the ~24 cars in the parking lot and she said they were all reserved. She did not apologize for this big inconvenience, but said I could get a car tomorrow. I just thanked her and went to Avis who did not have any cars on short notice so I was forced to find a place to stay in Ridgecrest. Right away I made a new reservation- this time on Expedia instead of directly with Enterprise. I was all set to go home (this was a one way rental so I was stuck!!) in the morning I get a call, again without an apology, “we don’t have a car for you. You can be on a waiting list.” She made it sound like it was my fault for “short notice” (only one day before this time). I went into the office anyway, but there were no alternative options, no “other vehicle,” no “sorry” just blaming me for making the reservation the day before. I can only imagine that this behavior stems from the fact that they have hardened themselves because they say it to a lot of people? Whatever the cause, I said “thank you,” (albeit not feeling very thankful inside) and waited. No call or waiting list. I decided to ride my bike 3 days to get back. I like riding my bicycle, so this isn’t terrible, but what if someone can’t do that? I’d suggest trying Avis first. They didn’t have cars either - but I didn’t have a reservation with them and when I went in to ask if they had a car “right now,” they were at least very polite. I’ve used Enterprise a lot because that is all we have in my hometown. I’ve left stellar reviews for many of their branches… but this one is not like the others. It was disappointing-twice.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Ridgecrest, CA?
Enterprise Rent-A-Car is located at 437 North China Lake Blvd., Ridgecrest, CA 93555.
What are the operating hours of Enterprise Rent-A-Car in Ridgecrest?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 11:30 AM and 12:30 PM to 4:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
What types of vehicles and rental services does Enterprise Rent-A-Car offer in Ridgecrest?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pick-up services.
How can I make a reservation for a rental car at the Ridgecrest Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/ridgecrest-3298.html or by calling +1 760-384-2816.
What payment options are accepted at Enterprise Rent-A-Car in Ridgecrest?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Are there any discounts available at Enterprise Rent-A-Car for military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Which nearby automotive services are available close to Enterprise Rent-A-Car in Ridgecrest?
Speedy Lube Automotive & Detail for oil changes and automotive repair, and Laser Bay Car-Wash for auto detailing are nearby.
What dining options are available near Enterprise Rent-A-Car in Ridgecrest?
Nearby restaurants include VEN A Communal Eatery (Asian and burger cuisine), Charleys Cheesesteaks, Cold Stone Creamery, and Baskin-Robbins for ice cream and bakery items.
Which local attractions could I visit before or after renting a car at Enterprise in Ridgecrest?
You might visit the Death Valley Tourist Center or the Maturango Museum to enhance your visit in the area.
How can nearby public services assist me when visiting Enterprise Rent-A-Car in Ridgecrest?
Nearby facilities like the Bank of America ATM, US Post Office Ridgecrest CA, and Kern County Superior Court can be convenient for banking, mailing, or legal services during your rental visit.