Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Richmond #5311 in Richmond, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, CA or call us at (510) 233-8608.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Store Condition
The store is generally described as clean and well-stocked, with some customers noting improvements in organization and inventory.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist customers with their automotive needs, although some customers experienced issues with staff not being knowledgeable.
Wait Times
Customers frequently mentioned long wait times, both in-store and for phone assistance, which negatively impacted their overall experience.
DP
David Parker
Dec 24, 2025
4.0
Clean busy, well stocked, they speak Spanish and English
RR
Run Through The Tape Rebirth
Aug 21, 2025
1.0
Service was so bad I thought about calling ICE. Trump was half right. It's not just them taking all the jobs. They are taking them, and the standards have dropped. Fast food is awful everywhere but taco bell. Please stop taking jobs you are terrible at.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Richmond, CA?
AutoZone Richmond #5311 is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What types of products can I find at AutoZone Auto Parts on Macdonald Ave?
You can find automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Does this AutoZone location offer pickup and delivery services?