Pilot Travel Center

3.1
219 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Rialto, CA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2325 Sierra Lakes Pkwy, Rialto, CA
92377, United States

Hours

Reviews

3.1
219 reviews
5 stars
97
4 stars
11
3 stars
13
2 stars
10
1 star
88

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported problems with parking availability, including overcrowding and locals taking up reserved spots.

Shower Wait Times

Many reviews highlighted excessively long wait times for showers, often exceeding two hours.

Customer Service

Feedback on customer service was mixed, with some praising staff while others reported rudeness and unhelpfulness.

Cleanliness

While some customers noted cleanliness in the store and restrooms, others complained about the lack of cleaning in showers and bathrooms.
  • RG
    Ricardo Galviz
    5 days ago
    1.0
    That Pilot truck stop is the worst; they shouldn't have any more of them at those truck stops. They waste drivers' time, and the service is terrible.
  • TT
    Tracy
    Jan 5, 2026
    5.0
    This place has the nicest people working here. Joanna and Maria plus the other employees that I have communicated with have always made me feel welcome. I have never interacted with a rude worker. If anyone is ever in the area for whatever reason, I would highly encourage you to stop by Pilot in Rialto.
  • FG
    Francisco Garcia
    Jan 3, 2026
    5.0
    Philip, the security guard at this Pilot, is doing an outstanding job. He’s not only enforcing the reserved parking properly, but he’s also addressing the trucks that block others in. Before, it was insane—drivers couldn’t even get out, and it was affecting delivery appointments. I understand some people may not like the enforcement, but those are likely the ones who don’t want to follow the rules. Overall, his efforts have made a big improvement and deserve recognition.
  • JB
    James Breglia
    Dec 20, 2025
    5.0
    Id like to personally thank Phil. I've been to pilots all over the US and he is the most welcoming class act of an amazing guy. I can't thank him enough and hope that place appreciates the incredibly high level consumate dude he is. Thank you kindly again Phil
  • CK
    CharDé King
    Dec 15, 2025
    5.0
    I absolutely love this PILOT!!!!! Rialto, CA location is the best!!!!! I am so thankful for Phillip the security onsite. Nothing is worse than being a trucker that drives all day and books a reservation only to find some free loading trucker in my spot. If you didn't pay for reserve parking keep your trifling self out of the paid parking. Those who say this place is unsafe are straight liars! They are probably just mad because they cannot steal parking spots anymore!!! We are safe from the parking spot snatchers thanks to Phillip regulating! 💯🙏🏽 God Bless 😇 Keep up the great work Pilot and Keep hiring the right people for the job!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.