We were very pleased with the windshield replacement service and how professional and knowledgeable the technician Don, was. We also felt the price of replacement was reasonable. Thank you for any excellent job.
CN
Carmen Noon
Apr 14, 2026
We had Safelite come out for a mobile windshield replacement on our Subaru, and what should have been a simple fix turned into a mess real fast. The technician ended up pinching a wire during the install, which caused our stereo to start glitching and cutting out, something that was not happening before they touched the car.
So we call them back expecting, I don’t know, accountability maybe, or at least someone willing to look at what went wrong. Instead, the tech basically tells me it’s our fault and that someone else must have made it worse. That part honestly pushed it over the edge for me. Nothing was wrong with the stereo before their service, and now suddenly it’s magically not their problem?
It’s one thing to make a mistake, stuff happens, but it’s a completely different level when you refuse to own it and try to flip it back on the customer. Super frustrating experience, and now we’re stuck dealing with an electrical issue that didn’t exist before they showed up.
Would not recommend based on how this was handled.
The Redding, Ca. Safelite was amazing in helping me get a broken glass replaced while i was traveling in the area. Amanda got me scheduled very quickly and was very friendly. I would recommend this shop to anyone.
Installation was completed and tech was professional in dealing with not only the installation but also answering any questions I had regarding the installation and warranty. Good job and very satisfied with the installation process.
SG
Sean Garner
Mar 11, 2026
I had a great experience with Safelite AutoGlass (Redding, Ca office) thanks to Manager Paul and Window Technician Joe. They went above and beyond to correct an unfortunate mistake made by the Safelite call center. From the moment I arrived, they handled the situation quickly, professionally, and with genuine care.
They were able to get me in for the repair as soon as possible and even provided a discount to make up for the inconvenience, which I truly appreciated. Their level of professionalism, customer service, and willingness to make things right is something that feels almost unheard of these days.
Because of their outstanding service, I highly recommend this Safelite location. I’ll definitely be returning here for any future vehicle window repairs
Thanks Again.