Jiffy Lube offers fast, quality oil changes performed by trained technicians in Rancho Santa Margarita. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Customers reported a mix of experiences with service quality, with some praising fast and friendly service, while others experienced rude and unprofessional behavior from staff.
Customer Service
There were numerous complaints about poor customer service, particularly regarding aggressive behavior from management and staff, leading to dissatisfaction among customers.
Efficiency
Many reviews highlighted the quick service and efficiency of the oil change process, with several customers noting they were in and out in a timely manner.
Upselling Issues
Several customers expressed frustration over aggressive upselling tactics, feeling pressured to purchase additional services that they did not want or need.
Cleanliness and Environment
The cleanliness of the facility and the waiting area received positive remarks, contributing to a generally pleasant experience for some customers.
BY
Brad Yates
Dec 26, 2025
5.0
Great service and done quickly
JJ
J
Dec 18, 2025
1.0
The worst customer service I have ever experienced. On 12/18/25, I asked the General Manager, Miguel, to move a vehicle so I could leave. Instead of helping, he snapped at me, accused me of having a negative attitude, then yelled and cursed at me. I felt trapped and just wanted to leave. Extremely rude and unprofessional.
MT
Michael Takahashi
Nov 2, 2025
5.0
Fast, friendly, professional and best of all, didn't try to up-sell me on unwanted things. Just good service with a smile. Thanks!
AR
Anthony Rodzewich
Aug 14, 2025
5.0
Quick, fast, easy. Best place for an oil change
RS
Randall Shawda
Jan 18, 2019
1.0
Very bad Customer Service. Manager is horrible and should not be in a customer service position
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of vehicle maintenance services does Jiffy Lube in Rancho Santa Margarita offer?
Jiffy Lube offers oil changes, brake services, battery replacement, fleet services, tire services, engine air filter replacement, transmission fluid exchange, and more to maintain your vehicle.
Do I need an appointment to get my vehicle serviced at Jiffy Lube?
No appointment is necessary at this Jiffy Lube location; you can visit anytime during their operating hours for service.
How long does an oil change typically take at Jiffy Lube?
An oil change at Jiffy Lube usually takes 15 minutes or less from start to finish, though additional services may add time depending on your needs.
What are the operating hours for Jiffy Lube in Rancho Santa Margarita?
Jiffy Lube is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday 7:00 AM to 6:00 PM, and Sunday 8:00 AM to 6:00 PM.
What payment methods does Jiffy Lube accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Are there any coupons or discounts available for Jiffy Lube services?
Yes, Jiffy Lube offers coupons that vary by location. You can check current offers on their coupon page at jiffylube.com.
Where is the Jiffy Lube service center located in Rancho Santa Margarita?
The Jiffy Lube service center is located at 23041 Antonio Parkway, Rancho Santa Margarita, CA 92688.
Can Jiffy Lube service fleet vehicles in Rancho Santa Margarita?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards while partnering with major fleet management companies.
What nearby places can I visit before or after my service at Jiffy Lube on Antonio Parkway?
Nearby places include DEKRA Smog City for emissions inspection, Enterprise Rent-A-Car for rentals, and Pep Boys for additional automotive services, all within close proximity to Jiffy Lube.
How can nearby automotive repair shops like OC AutoMedics and My Autoworx complement my visit to Jiffy Lube?
If you need specialized vehicle repairs or tire services beyond Jiffy Lube's offerings, OC AutoMedics and My Autoworx are nearby options for automotive repair and tire services.
Are there any places near Jiffy Lube for tire services?
Yes, Discount Tire and Service Centers, Discount Tire Centers, and RSM Complete Auto Care and Transmission are nearby options specializing in tire sales, repair, and automotive care.