Enterprise Rent-A-Car

Reviews

• SY

  Shawn Y

  Feb 23, 2026
  1.0
  Extremely unprofessional rental company. They allow customers to book any vehicle type online, but only inform you a few hours before pickup that the reserved vehicle is not available. This forces customers to cancel their own reservations at the last minute, causing major inconvenience. You have no where to complain this, and the company takes no responsibility for their failure to honor confirmed reservation. Customer service is equally unhelpful. When I asked them to check availability at nearby locations, they simply told me to wait patiently for a callback. However, even after my scheduled pickup time had passed, I never received any follow-up. Very disappointing experience. I would not recommend this company.
• KM

  Kathryn McNevin

  Feb 5, 2026
  5.0
  Anicia at the Daycreek, RC store was great. She is sole staff running this shop and she had me in and out with a mental within an hour. She is very pleasant and personable. Very good at her job. She is definitely an asset to the Enterprise family.
• BR

  Bryan Rodriguez

  Jan 1, 2026
  5.0
  The front desk customer service was excellent. The receptionist truly went above and beyond to help me secure a 15-passenger van. Her dedication made all the difference, and because of her, I’ll absolutely be coming back. Very grateful
• OM

  Ocean Murphy

  Dec 5, 2025
  5.0
  Anicia is great! This location is close to my house, so it was very convenient.
• YC

  Yan Zhang, MD National Medical Center

  Nov 26, 2025
  1.0
  This location is a bad experience. They overcharged me. They charged me daily rate instead of monthly rate and weekly rate. They increased rental rate in the middle of rental. Most ridiculously, they made up a visit to their office to justify their increased rate. They also try to make it look like the vehicle stolen. Truly out of their minds. I bought a car at carmax soon after.

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