Jiffy Lube

4.5
271 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in POWAY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
13409 Poway Rd, Poway, CA
92064, United States

Hours

Reviews

4.5
271 reviews
5 stars
214
4 stars
18
3 stars
8
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and helpful staff, highlighting their willingness to explain services and answer questions.

Service Speed

Numerous reviews noted the quick and efficient service, with many customers reporting being in and out in under 30 minutes.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior and dissatisfaction with service quality, indicating inconsistency.

Honesty and Transparency

Several customers appreciated the honest approach of the technicians, who did not push unnecessary services and provided clear explanations.

Pricing Concerns

A few reviews mentioned high prices for services, suggesting that some customers felt the costs were not competitive compared to other options.
  • CT
    Catherine T
    Dec 19, 2025
    5.0
    Great experience. Auggie was wonderful to work with. Thoughtful, professional, and honest. Super quick, easy, and great price. Thank you!
  • KS
    Kevin Strand
    Nov 15, 2025
    5.0
    Skid plate came loose on my car and was dragging on the road. Jiffy Lube repaired it free of charge. Excellent service.
  • ZA
    Zahra Abdalla
    Oct 28, 2025
    1.0
    I wouldn't even give a one star but it wont let you write a review. Poor customer service and need more improvement. It was my first time and it will also be my last time.
  • II
    Irina Sysoeva (Irene)
    Oct 28, 2025
    5.0
    When it's time to change oil, these guys are always ready to help. The crew is very polite and professional, the service is quick and excellent! Good job!
  • NH
    nancy hernandez
    Sep 20, 2025
    5.0
    Excellent customer service ! Augie was very sweet and certious, he got the job done in no time. Thank you !

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service