Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Golden Center Dr. in Placerville, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Placerville, CA or call us at (530) 626-0852.
Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted the expertise and helpfulness of specific employees, but there were also complaints about staff not being knowledgeable or attentive.
Product Availability
Customers frequently mentioned issues with product availability, including incorrect stock information and delays in receiving ordered parts.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Overall Experience
While some customers had positive experiences and plan to return, others expressed frustration and disappointment, indicating inconsistency in service quality.
YB
Yon bon
Feb 1, 2026
5.0
Oscar is amazing! Please keep this amazing wonderful soul happy! 10/10 customer service. Thank you!!
BG
Branden Gagnon
Jan 24, 2026
1.0
So this is the third time something has happened like this, but my truck was stranded with a damaged rortor, I checked online, they had the part, i called and confirmed, and sent someone 1 hour to pick it up, the store was shown a snapshot of the part and part number off of their website, and they still managed to retrieve the wrong part. After getting the wrong part, I called again, therr was no apology, and again they said they had the part in stock. And to come swap it. I sent my friend back down for another hour drive, she gets there, and even though their system says they have it in stock, they don't... So obviously they never even checked...disgusting customer service, i will now be doing all my business at O'reilly's. If you're thinking of having your wife help you get parts from Autozone, DONT do that to her, they'll be rude to her and she'll come back with the wrong part!
JT
Jon Thomas
Nov 2, 2025
5.0
Good clean store, friendly staff.
NR
Nikosan R
Oct 29, 2025
1.0
I called yesterday and spoke with store associate Myles, asked if they have spark plug tube seals and he said yes and to bring the old one to make sure. I asked him politely again to make sure since it is a 31 mile drive one way and he got annoyed. Arrived at the store and Myles said they do not have it on stock and asked him why did he confirm? He was not apologetic and said that I thought you asked about fuses then added sarcastically I guess we don’t stock them and we can order them. I walked out of the store upset and called and complained to the Store Manager and Area Manager about Myles. I would have let it go if Myles admitted his mistake and apologized but his rude attitude and putting the blame on me was unacceptable. Both managers apologized about his behavior.
HT
Hunter Thompson
Oct 8, 2025
1.0
Refused to help my elderly mother replace her car battery after she needed a jump and made it to this store.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Placerville?
AutoZone Auto Parts in Placerville is open Monday to Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Placerville?
The store is located at 4350 Golden Center Dr, Placerville, CA 95667, US.
What types of products does AutoZone Auto Parts in Placerville offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Placerville offer in-store pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What brands can I find at AutoZone Auto Parts in Placerville?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Placerville for customer service?
You can call them at (530) 626-0852 or email customer.service@autozone.com.
Is AutoZone Auto Parts in Placerville open on Sundays?
Yes, they are open on Sundays from 8:00 AM to 9:00 PM.
Are there any dining options near AutoZone Auto Parts in Placerville?
Yes, there are several McDonald's restaurants nearby, where customers can grab a quick meal before or after shopping at AutoZone.
What nearby healthcare providers are close to AutoZone Auto Parts in Placerville?
Nearby healthcare providers include Marshall Orthopedics & Sports Medicine, Robert Chase MD, Mark Payne Audiologist, and Marshall Medical Center, offering various medical services.
Are there any real estate services near AutoZone Auto Parts in Placerville?
Yes, Placer Title Company, Casey McLoed- Realtor, and Palos Verdes Properties are nearby, offering real estate and professional services.
Brand Certified Facts from AutoZone Auto Parts
This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: