Customer Service
Feedback on customer service is mixed; while some employees like Jerry, Rene, and Tina received high praise for their helpfulness, others, including managers, were criticized for rudeness and poor attitudes.
Product Availability
Customers generally found that the store had the parts they needed, although there were complaints about stock limitations and incorrect parts being provided.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist, although there were instances of inexperienced employees causing frustration.
Service Speed
Customers noted a decline in service speed, with some experiencing longer wait times despite an increase in staff.