AutoZone Auto Parts

4.3
266 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Washington St in Petaluma, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Petaluma, CA or call us at (707) 773-1103.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
101 E Washington St, Petaluma, CA
94952, United States

Hours

Reviews

4.3
266 reviews
5 stars
177
4 stars
41
3 stars
19
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff, particularly manager Jorge, for their exceptional customer service and willingness to go above and beyond to assist customers.

Product Availability

Customers frequently noted that the store had the parts they needed, although there were some instances of incorrect parts being provided.

Staff Knowledge

While many customers appreciated the staff's helpfulness, some reviews indicated that not all employees were knowledgeable about vehicle parts, leading to frustration.

Store Cleanliness

Several reviews highlighted the cleanliness and organization of the store, contributing to a positive shopping experience.

Mixed Experiences

While many customers had positive experiences, there were a few negative reviews regarding service delays and issues with staff attentiveness.
  • PV
    Phoenix Vamvakias
    2 days ago
    5.0
    Armando and Melvin went far beyond the call of duty to help me. Excellent service!!!!
  • DI
    Daniella Iniguez
    Dec 2, 2025
    5.0
    I came into AutoZone at around 6pm and was helped by Jorge and Kevin. Hands down one of the best experiences I’ve ever had at any auto part store. Great customer service and these guys were very friendly and informational. Jorge changed my battery and one of my headlights. Thank you again Jorge you did a great job 👍
  • JH
    John Halverson
    Nov 3, 2025
    4.0
    I had a very tricky problem trying to get my engine crank no start problem resolved. Even though they gave me the wrong part they were quick to make amends and tomorrow we'll go see if the part I ordered is there. It's always a good idea to check what's in the box before I leaving the store. Having the original part available is always helpful when possible. The manager when I arrived was very courteous and helped me resolve this ASAP.
  • SM
    Scott Michael
    Sep 30, 2025
    5.0
    I just went to Auto Zone in Petaluma off of E. Washington, I was helped by Jorge. The experience was great. He helped me find exactly what battery I needed and helped me install it without no hesitation. He was a great guy and a great representative for your brand. I will definitely return to this location for my auto part needs.
  • GV
    Gabriel venegas
    Aug 19, 2025
    5.0
    Good

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Petaluma, CA?

AutoZone Auto Parts in Petaluma is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Petaluma offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.