Customer Service
Many customers praised the helpfulness and professionalism of staff members, with specific mentions of employees like Fernando, Jonathan, and Ruben going above and beyond.
Product Availability
Several reviews indicated issues with stock availability, with customers frequently finding that parts were not in stock or having to wait for items to be ordered.
Long Wait Times
Customers expressed frustration with long wait times both in-store and on the phone, leading to dissatisfaction and some choosing to take their business elsewhere.
Mixed Experiences
While many reviews highlighted positive experiences, there were also complaints about unprofessional behavior from some staff and issues with service quality.