Business Details
About
Car DealerTire ShopUsed Car DealerAuto Parts StoreAuto Repair Shop
At Toyota Pasadena we offer outstanding service throughout the buying experience. We are here to provide information and test drives before you decide what you'd like, we are here to work with you once you have your heart set on a vehicle, and we continue to be here for you after you own the vehicle and come in for servicing. What's the key to our outstanding service? Simple, first we listen and then we provide information and suggest solutions. That's our process, it's simple and it's transparent.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
2,247 reviews
5 stars
1,778
4 stars
177
3 stars
61
2 stars
42
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the staff, highlighting specific employees for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the car buying process, noting a lack of pressure and a smooth transaction.
Service Issues
Some customers expressed dissatisfaction with service-related experiences, including long wait times and unhelpful responses to issues.
Integrity Concerns
A few reviews raised concerns about the integrity of the dealership, particularly regarding used car sales and post-purchase support.
- CHCindy Htoday5.0It’s my first time going toToyota Pasadena, I have to say I was so surprised about this place, very good Toyota dealer, with good management and good organization ! Andy Chow who received me that I particularly wanted to mention, professional and very responsible person who always answered my phone calls my text messages, and returned call very promptly, I really saw in him working and getting thing done enthusiasm, also willingness to bring satisfaction to customer, not only before my purchase and even after. This is the first time I have satisfaction with car dealer.
- ACArarat Chirkinyan4 days ago1.0Never go to this place. The filter which costs $17 in marketplace they charge $1105. The advisors and managers lie to customers. Very bad service. The advisor told me your vehicle is not 4*4, but it is. They don’t even take a detailed look at the vehicle they are servicing.
- DGDenny Guevara6 days ago5.0I had gone to 2 different dealerships before, sales people were pushy and they were just trying to sell you anything. Patron at Pasadena was able to help me, he was patient and answered all my questions, because if him I decided to move forward and made the decision to get my car here. The only issue I have is that when you purchase a service you should be able to do that service at a dealership closer to your house. Very inconvenient to have to drive 80+ miles.
- DDDennis DonohueJan 5, 20265.0The salesman I worked with to buy my car was friendly, knowledgeable, and overall, gave me a good buying experience. The sales manager that closed my deal could have done more in regards to the transparency of the deal, but overall I am satisfied with the process, and love my Crown Signia more each day I drive it. The Crown Signia exceeds my expectations for quality, workmanship, style and design.
- ANAlex NguyenDec 31, 20255.0Stopped by to test drive a used Mazda CX-90 and had a good experience with Gabe and Yaneli. They were professional, responsive, and there was no pressure at all. Even though we didn’t end up making a deal, they were great to work with and I appreciated their help. Would recommend asking for them if you stop by.
Frequently Asked Questions About Toyota Pasadena
What services does Toyota Pasadena offer throughout the car buying experience?
Toyota Pasadena provides information, test drives, sales assistance, and continued vehicle servicing after purchase, with a focus on listening and providing transparent solutions.
Where is Toyota Pasadena located?
Toyota Pasadena is located at 3600 East Foothill Boulevard, Pasadena, CA 91107-6001, United States.
What are the operating hours of Toyota Pasadena?
Toyota Pasadena is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Toyota Pasadena offer vehicle servicing such as oil changes and car washes?
Yes, Toyota Pasadena offers services including oil changes and car washes.
Which payment methods does Toyota Pasadena accept?
Toyota Pasadena accepts cash, debit cards, and credit cards for payment.
Can I buy auto parts or get repairs done at Toyota Pasadena?
Yes, Toyota Pasadena offers auto parts for sale and provides auto repair services.
Does Toyota Pasadena have an online presence where I can find more information?
Yes, you can visit their website at https://www.toyotapasadena.com/ or their Facebook page at https://www.facebook.com/149567655157336.
What nearby car dealerships could I visit in Pasadena for additional options?
Nearby car dealerships include Symes Toyota of Pasadena and El Equipo Ahorre Hoy, providing more automotive options in the area.
Are there any nearby food and drink options close to Toyota Pasadena?
Yes, nearby food options include Peet's Coffee, Domino's Pizza, Del Taco, Daphne's California Greek, and The Gastropub - Home Of The California Deep-Dish, great for meals before or after your visit.
What nearby services can help with insurance and vehicle maintenance near Toyota Pasadena?
Progressive Insurance is nearby for auto insurance needs and 76 gas station offers automotive services.