Safelite AutoGlass

4.1
330 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Pasadena area, turn to Safelite AutoGlass . Those in central Pasadena or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1393 E Walnut St, Safelite AutoGlass Pasadena repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1393 E Walnut St, Pasadena, CA
91106, United States

Hours

Reviews

4.1
330 reviews
5 stars
235
4 stars
17
3 stars
9
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and quality of work.

Communication Issues

Several reviews mentioned difficulties in reaching customer service, particularly with the automated phone system, leading to frustration.

Appointment Management

Customers expressed dissatisfaction with appointment scheduling and inventory management, noting instances of incorrect windshield availability and appointment changes.

Overall Satisfaction

Despite some negative experiences, many customers reported high satisfaction with the overall service, recommending the business for its convenience and quality.
  • AM
    Angie McGrath
    Dec 29, 2025
    2.0
    Very unfriendly service and they do not pick up their phones. Also after spending $1,100 on a new windshield, it was not properly installed and is leaking. I had to go in person to make my appointment (because they don’t answer their phones) only to have them book my appointment 30 miles away and not at their location. WTH? Terrible service!
  • JP
    Joe Praske
    Dec 21, 2025
    5.0
    They replaced my Tesla Model 3 back glass quickly and efficiently. Professional workers, didn't even have to go in the office, all handled so well.
  • DP
    Darrol Proctor
    Dec 20, 2025
    5.0
    Tech was on time and Very friendly. He knew what to do and replaced my windshield without any problems.
  • SS
    Sharifa Salaam
    Dec 19, 2025
    5.0
    The service was great. He clearly explained what needed to be done. He did it in a very timely fashion, and he was pleasant throughout the process.
  • JW
    Jamie Wilson
    Dec 5, 2025
    5.0
    Service technician showed up between time frame. Looked professional, great personality. Did a great job on the window. Only took an hour. Highly recommend

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass Pasadena located?

Safelite AutoGlass is located at 1393 E Walnut St, Pasadena, CA 91106, USA.

What services does Safelite AutoGlass Pasadena offer?

The shop offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, same-day service, insurance paperwork processing, and more.