Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Pasadena area, turn to Safelite AutoGlass . Those in central Pasadena or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1393 E Walnut St, Safelite AutoGlass Pasadena repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
330 reviews
5 stars
235
4 stars
17
3 stars
9
2 stars
13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and quality of work.
Communication Issues
Several reviews mentioned difficulties in reaching customer service, particularly with the automated phone system, leading to frustration.
Appointment Management
Customers expressed dissatisfaction with appointment scheduling and inventory management, noting instances of incorrect windshield availability and appointment changes.
Overall Satisfaction
Despite some negative experiences, many customers reported high satisfaction with the overall service, recommending the business for its convenience and quality.
- AMAngie McGrathDec 29, 20252.0Very unfriendly service and they do not pick up their phones. Also after spending $1,100 on a new windshield, it was not properly installed and is leaking. I had to go in person to make my appointment (because they don’t answer their phones) only to have them book my appointment 30 miles away and not at their location. WTH? Terrible service!
- JPJoe PraskeDec 21, 20255.0They replaced my Tesla Model 3 back glass quickly and efficiently. Professional workers, didn't even have to go in the office, all handled so well.
- DPDarrol ProctorDec 20, 20255.0Tech was on time and Very friendly. He knew what to do and replaced my windshield without any problems.
- SSSharifa SalaamDec 19, 20255.0The service was great. He clearly explained what needed to be done. He did it in a very timely fashion, and he was pleasant throughout the process.
- JWJamie WilsonDec 5, 20255.0Service technician showed up between time frame. Looked professional, great personality. Did a great job on the window. Only took an hour. Highly recommend
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass Pasadena located?
Safelite AutoGlass is located at 1393 E Walnut St, Pasadena, CA 91106, USA.
What services does Safelite AutoGlass Pasadena offer?
The shop offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, same-day service, insurance paperwork processing, and more.
What are the operating hours of Safelite AutoGlass Pasadena?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass Pasadena provide mobile service?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in the Pasadena area.
Is the windshield repair covered by warranty at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty providing reliable service.
What languages are spoken at Safelite AutoGlass Pasadena?
The staff at Safelite AutoGlass Pasadena speak English and Spanish.
What payment methods are accepted at Safelite AutoGlass Pasadena?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make an appointment online for Safelite AutoGlass Pasadena?
Yes, appointments can be booked online via their reservation link at http://safl.it/2CxbKoI.
What nearby places can I visit around Safelite AutoGlass Pasadena?
Nearby points of interest include Discount Tire Centers for tire needs, 76 gas station for fueling and convenience items, and ACTs Thrift Store for antique shopping.
How can I coordinate my visit to Safelite AutoGlass with other services nearby?
If your vehicle needs auto body repair, Zoom Auto Body Inc is nearby, and for routine oil changes, Jiffy Lube at 1420 E. Walnut St. is also close by, allowing convenient multi-service visits.