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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(638 reviews)

Business Details

1890 East Colorado Blvd, Pasadena, CA
91107, United States
(626) 405-0900

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pasadena, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Colorado Blvd. location today.

Location

Enterprise Rent-A-Car
1890 East Colorado Blvd, Pasadena, CA
91107, United States

Hours

Reviews

4.2
638 reviews
5 stars
437
4 stars
65
3 stars
36
2 stars
23
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and efficient process for picking up and returning vehicles, with minimal wait times reported.

Vehicle Condition

While most vehicles were reported as clean and well-maintained, there were some complaints about specific cars being dirty or in poor condition.

Reservation Issues

Several customers experienced issues with reservations, including being offered different vehicles than booked or having to wait longer than expected due to staffing shortages.
  • MW
    Mr. Wright
    Feb 17, 2026
    5.0
    Great service
  • GG
    Giuseppe G
    Feb 13, 2026
    5.0
    Excellent. A great experience at THIS location.
  • NR
    Nelli Racsko
    Feb 13, 2026
    5.0
    Thank you, Emily (at Enterprise), for your kind attentiveness and efficiency during my car rental process. I will definitely return here when need to rent another car.
  • AK
    Anjul Khadria
    Jan 31, 2026
    1.0
    Terrible service.
  • SA
    Sara A
    Jan 23, 2026
    5.0
    Excellent customer service. Kind staff, clean office, great cancellation / modification policies (can cancel right up until the reservation starts, you pay on site rather than in advance, you can modify the return time / date in the middle of your reservation and all online), and they even offered me a ride in town if I needed to get back. And their availability actually being reflected accurately online is SO helpful. I rented with Hertz during the holiday and they let me book a reservation last minute but didn't have enough cars until the VERY end and it was uncertain whether they'd have anything or not, which created a lot of hassle. So in comparison, my Enterprise experience was excellent.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the business hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in Pasadena is open from 8:00 AM to 6:00 PM Monday through Friday.

Is Enterprise Rent-A-Car open on Sundays?

No, the Enterprise Rent-A-Car location on East Colorado Blvd is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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