Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pasadena, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rose Bowl location today.
Location
Hours
Reviews
4.4
338 reviews
5 stars
248
4 stars
39
3 stars
10
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being polite, professional, and attentive, although some reported issues with understaffing and slow service during peak times.
Vehicle Condition
Several reviews noted that while cars were generally clean and well-maintained, there were instances of vehicles being dirty or not meeting expectations.
Rental Process
The rental and return processes were often described as quick and easy, though some customers experienced delays and issues with vehicle availability.
Reservation Issues
There were complaints about reservations not being honored or vehicles not being ready upon arrival, leading to frustration among customers.
- ACAnnette Carlin2 days ago5.0Great Service and very helpful when helping me choose a car. I would highly recommend this company to friends and family.
- AGAndrewDominic Guzman5 days ago5.0Great rental experience 10/10 to whoever left 1 and 2 star reviews i’m more than positive you are wrong about your decision and most other things in life
- TTTamaraDec 29, 20251.0My mom made a reservation for a mid size SUV on December 8, 2025. She and I went to the Rose bowl Enterprise located at 655 N Lincoln Ave, Pasadena at 12pm on December 26, 2025, the same time that it told us to come to pick up the Mid size SUV. When we arrived the place was packed and they said they were waiting for cars to return. Wonderful! 45 minutes later we left because I was starving! They said they would call us when the car my mom had reserved was available. At about 230, we still hadn't heard from them, so my mom called them. She was told that yes indeed we had 4 cars to pick from, none of them being the car that she had reserved. My mom is 5'1 and tiny and only feels comfortable in a mid size SUV, she explained this to them before leaving Enterprise. The guy tells my mom that he completely understands, and will "personally" call her back in ten minutes. At 4:00, after not receiving a phone call back, we arrived back at Enterprise. Guess what? They found a car! It's in Rosemead, and someone can take her there to possibly get the car! She ended up cancelling the car, and ended up cancelling her new years eve plans with her friends from south orange county! So long story short, don't make reservations at Enterprise, they won't have the car you asked for!
- PFPauline FloresDec 27, 20255.0Mckayla was great she had the best customer service and even though it was busy, she was very efficient and got us in and out with a great car!
- GSGregory ShamoDec 23, 20251.0Make sure to take a video around the outside of your rental before taking your car from the Pasadena location on Lincoln. They are running a scam there where they try to charge you for old damage to the vehicle when you return it. They will claim that it just came back from the body shop. Only after 5 minutes of arguing and pointing out rust and dirt in this dent on the roof did they finally drop the point.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Pasadena?
Enterprise Rent-A-Car in Pasadena is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Pasadena, CA?
Enterprise Rent-A-Car is located at 665 Lincoln Ave, Pasadena, CA 91103, United States.
What types of vehicles can I rent at Enterprise Rent-A-Car Pasadena?
You can rent a variety of vehicles including standard rental cars, vans, luxury cars, and other auto rental options.
How can I make a reservation at Enterprise Rent-A-Car Pasadena?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/pasadena-rose-bowl-32pn.html or call them at +1 626-568-8445.
What payment methods are accepted at Enterprise Rent-A-Car Pasadena?
Enterprise Rent-A-Car Pasadena accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are there any discounts available at Enterprise Rent-A-Car Pasadena?
Yes, Enterprise Rent-A-Car Pasadena offers discounts for active military personnel.
Is Enterprise Rent-A-Car Pasadena woman-owned?
Yes, the Pasadena Enterprise Rent-A-Car location is woman-owned.
What nearby restaurants can I visit when renting a car from Enterprise Rent-A-Car Pasadena?
You can visit Vero's Restaurant nearby, which serves Mexican and seafood cuisine, perfect for grabbing a meal before or after your rental.
Are there any nearby automotive services to Enterprise Rent-A-Car Pasadena?
Yes, nearby automotive services include Prestige Auto Service and Tires and Pacific Auto Glass for repairs and windshield installation.
What are some points of interest near Enterprise Rent-A-Car Pasadena that I can explore?
Close to Enterprise Rent-A-Car, you can visit the Mt. Wilson Observatory or the Pasadena Japanese Cultural Institute, which offer cultural and educational experiences.