Enterprise Rent-A-Car

Reviews

• SG

  Sean Ghafourian

  1 day ago
  5.0
  Very kind and professional service. Greatly appreciate the whole team helping me with a rental car.
• IR

  Isabella Raroque

  5 days ago
  5.0
  Brian and Micayla at the Pasadena location were terrific! Even when the office was busy, they were very accommodating, patient and ready to help their customers. They were easy to communicate with and made the whole process smooth. Couldn’t recommend them and this branch more!
• GG

  Greg

  Jan 27, 2026
  5.0
  I'm probably spelling her name wrong, but McKayla provided excellent customer service. Friendly, attentive and made the rental process very easy.
• FT

  Felecia Tappan

  Jan 23, 2026
  5.0
  My experience at Enterprise was great. Micalah and Brian assisted me and they were both very professional, courteous and helpful. The gentleman that picked me up from the car repair shop to bring me to Enterprise for my Car Rental was also great. I enjoy great customer service and they definitely provided that. I will definitely use Enterprise again in the future.
• RH

  Ryan Harris

  Jan 9, 2026
  5.0
  I had the most incredible Enterprise rental experience at this Los angeles county location. This is the Premier first class location for Pasadena hands down maybe in the entire country, quite possibly in the world. What really stands out is the Branch Manager Micalah Harris. She is the epitome of World class professional customer service. She searched for 3 days constantly to find me the exact Top SUV Rental I needed and called me with it waiting and washed. She also was so positive and reassured me that she was on it daily. Please follow her customer service protocol for all Branch managers and make the "Micalah process" the Top example for others. I called over 25 locations in LA county and she was the only one who even called me back with a clear solution. There is no doubt this young lady is going places fast within this Enterprise organization. She is a wonderful person who puts her clients first and has an amazing heart. Thank you Micalah. You won my Rental business from now until eternity. Just call Micalah if you need a Rental, you can literally hear her beautiful Smile when she talks over the phone. God Bless!!