AutoZone Auto Parts

4.3
819 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pasadena #5465 in Pasadena, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, CA or call us at (626) 798-6745.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
550 N Lake Ave, Pasadena, CA
91101, United States

Hours

Reviews

4.3
819 reviews
5 stars
534
4 stars
152
3 stars
58
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Linda, Nate, and Brenda providing exceptional service.

Staffing Issues

Several reviews noted that the store was often understaffed, leading to long wait times and poor customer experiences.

Product Availability

Customers expressed frustration over inconsistent inventory and difficulties in locating specific parts, with some reporting being sent on wild goose chases between locations.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and unprofessional behavior from certain employees.

Store Organization

Feedback indicated that the store was generally clean and well-organized, although some customers found it disorganized at times.
  • AA
    A A
    2 days ago
    2.0
    Need an employee who has experience with cars. A new graduate girl was helping me without any knowledge about cars.
  • JC
    Jinliang Chen
    3 days ago
    5.0
    Nate was able to spend time helping me return and refund despite that I faced lot of difficulties and was refused in the other store I originally purchased from. And it’s Saturday past 10pm late night and you can still see him helping others. Reference photo below. The best Autozone I have ever been to!!!
  • AA
    Anamaria Armendariz
    6 days ago
    5.0
    Linda was very welcoming, friendly, knowledgeable and helpful. She treated me with dignity and respect. She also educated me on running the diagnostics on my car. She was very informative when she was teaching me about the catalytic converter and my brakes. She’s an asset to your Auto Zone company. I haven’t ever received such great service. She had a lot of patience with me. Thank you!
  • OR
    Ofelia Ramirez
    Jan 7, 2026
    5.0
    This Pasadena AutoZone provided an excellent experience. The staff was professional, knowledgeable, and efficient in helping me locate the correct part. The store was organized and clean, and the pricing was reasonable. I also found their guidance on my vehicle issue very helpful. Overall, a reliable location with friendly service that I’d recommend for anyone needing auto parts or quick support.
  • 8A
    80S ANTI
    Dec 21, 2025
    5.0
    I'm always in and out. But this particular time I had to deal with one of the employees who was really courteous and answered all my questions. He knew where everything was and had a really good working knowledge about all the products I bought.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Pasadena?

AutoZone Pasadena is open daily from 7:30 AM to 10:00 PM.

Does AutoZone Pasadena offer in-store pickup and same-day delivery services?

Yes, AutoZone Pasadena provides both in-store pickup and same-day delivery services to customers.