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AutoZone Auto Parts

4.3
(828 reviews)

Business Details

550 N Lake Ave, Pasadena, CA
91101, United States
(626) 798-6745
https://www.autozone.com/locations/ca/pasadena/550-n-lake-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pasadena #5465 in Pasadena, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, CA or call us at (626) 798-6745.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
550 N Lake Ave, Pasadena, CA
91101, United States

Hours

Reviews

4.3
828 reviews
5 stars
541
4 stars
152
3 stars
58
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Staff Knowledge

Several reviews highlighted the expertise of staff members, particularly in helping customers find the right parts and providing installation assistance.

Mixed Experiences

While many had positive experiences, some customers reported poor service, including unhelpful staff and long wait times.

Store Management

There were mentions of improvements in management and staff training, but also complaints about specific employees and overall management practices.

Product Availability

Customers expressed frustration over inventory issues, with some items being out of stock or incorrect information about product availability.
  • ML
    marcos lopez
    Feb 22, 2026
    5.0
    Excellent location and courteous and helpful staff. Way above and beyond!
  • KP
    Kristin Poulsen
    Feb 21, 2026
    5.0
    I recently lost one of my window wipers on the freeway and it was about to rain the next day, so I headed to AutoZone on Lake Ave in Pasadena and had excellent service. Brenda and Illiana were so helpful and put the new wiper on for me, which ended up being more difficult than normal because of my car, but they got the job done and were so gracious. I really appreciated all their help. Thank you and I will be back to this store for sure!
  • O_
    OriLOK2 _
    Feb 17, 2026
    5.0
    Frank V was very helpful with what we needed
  • SC
    Sean Chang
    Feb 16, 2026
    5.0
    Today was pouring and we had to buy a new pair of windshield wipers. BRENDA N. was very kind putting that on for us. Thank you for being here to service your customers on a federal holiday. We appreciate the extra mile you went for us and your professionalism.
  • BB
    Byron
    Feb 2, 2026
    5.0
    The staff here are friendly and regularly go the extra mile to help you. You tell them what car you have, they tell you the exact parts you need then walk back and grab, for example, the exact oil & filter for you (from off the shelf that you had access to... They could have told you to get it yourself, but they do it for you)- the service makes it real easy & kind of foolproof. They have also helped me figure out issues with my car with their expertise, and I have come here for years. Recently, staff member Moises provided particularly exceptional service to me. Great store.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Pasadena?

AutoZone Pasadena is open daily from 7:30 AM to 10:00 PM.

Does AutoZone Pasadena offer in-store pickup and same-day delivery services?

Yes, AutoZone Pasadena provides both in-store pickup and same-day delivery services to customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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