Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PALO ALTO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Location
Hours
Reviews
4.1
208 reviews
5 stars
130
4 stars
28
3 stars
14
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the quick and efficient service while others experienced issues with upselling and poor workmanship.
Customer Service
Feedback highlighted both excellent and poor customer service, with some staff being described as friendly and helpful, while others were noted for being unprofessional and hostile.
Pricing Issues
Many reviews mentioned concerns about high prices and unexpected charges, with several customers feeling they were overcharged or misled about costs.
Time Management
Several customers expressed dissatisfaction with long wait times and delays, indicating that service was not as quick as advertised.
- GPGloria Peterson2 days ago1.0It took 30 minutes to get my oil changed. Not very jiffy. They also didn't take my car in before the guy who came in 5 minutes after so he got his car 5 minutes before I got mine.
- JWJack WithersDec 14, 20251.0came for an oil change. left with- low beams no longer working, a/c and heating not working and making banging sounds, check engine and 2 other warning lights came on. They pulled out all the filters but my fuel filter to do an.oil change and didn’t replace them properly. They tried to sell me wipers, filters, anything but oil. Worst oil change experience of my life. 1 of 3 staff was friendly, the other two had a tough time telling me where to pull in or where to wait while they worked on the car. The oil change took forever because they were busy disassembling the non-oil components of my vehicle. I’m not sure if the cause is upselling or incompetence, but my car needs a few hundred dollars of work after these guys tried to change my oil. Who knows if they changed the oil, they didn’t show me the filter they replaced, just every other filter in my car. Memorable enough to make me write this review on vacation.
- MKMarcell KincsesOct 27, 20255.0Always very professional and helpful service. My AC system had a leak and the manager told me to drive over here from the MV location. They fixed it and did my oil change. Overall, very impressed. Today, they topped off my power steering fluid, checked the brake fluid and also the battery. I can't complain. They go above and beyond for the customer.
- ASArt SteinOct 16, 20251.0DO NOT GO TO THIS ESTABLISHMENT. They will tell you your air filters are dirty, and show you ones that are not even from your car. Total rip off.
- PWPing WangSep 30, 20254.0It’s close and quick service
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of automotive maintenance services does Jiffy Lube in Palo Alto offer?
Jiffy Lube provides oil changes, windshield wiper replacements, filter replacements, fleet services, tire rotations, and other routine automotive maintenance services in Palo Alto.
Do I need an appointment to get my car serviced at Jiffy Lube Palo Alto?
No appointment is needed; you can visit Jiffy Lube in Palo Alto anytime during their working hours for service.
How long does an oil change typically take at Jiffy Lube in Palo Alto?
An oil change at Jiffy Lube usually takes 15 minutes or less from start to finish, though additional services may extend the time.
What are the hours of operation for Jiffy Lube in Palo Alto?
Jiffy Lube is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Does Jiffy Lube in Palo Alto offer any coupons or discounts?
Yes, Jiffy Lube offers coupons that vary by location. You can check current offers on their coupon page at jiffylube.com.
Can Jiffy Lube Palo Alto service fleet vehicles?
Yes, they provide fleet services and accept most fleet credit cards, working with many national and local fleet management companies.
What payment methods are accepted at Jiffy Lube in Palo Alto?
Jiffy Lube accepts American Express, Discover, Mastercard, Visa, cash, and contactless payments including Apple Pay, Android Pay, Samsung Pay.
What nearby points of interest can I visit before or after my service at Jiffy Lube in Palo Alto?
Nearby you can visit the Hilton Garden Inn Palo Alto for dining or relaxing, the Kitchen at Palo Alto restaurant for a meal, or Walgreens for pharmacy and convenience shopping.
Are there convenient transportation options near Jiffy Lube Palo Alto?
Yes, the VTA Rapid 522 Bus station is nearby, offering public transit options to help you get to and from Jiffy Lube easily.
I’m interested in health and wellness services near Jiffy Lube Palo Alto. Where can I find these?
Nearby you can visit SiliconValleyFit for chiropractic, massage, and gym services or Meridian Acupuncture SV for acupuncture and holistic health treatments.