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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(692 reviews)

Business Details

350 W Palmdale Blvd, Palmdale, CA
93551, United States
(661) 274-2585
https://www.enterprise.com/en/car-rental/locations/us/ca/palmdale-32a9.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Palmdale, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palmdale location today.

Location

Enterprise Rent-A-Car
350 W Palmdale Blvd, Palmdale, CA
93551, United States

Hours

Reviews

4.0
692 reviews
5 stars
437
4 stars
83
3 stars
39
2 stars
25
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff members, particularly highlighting individuals like Daniel Lopez and Grace for their exceptional assistance.

Long Wait Times

Numerous reviews mentioned long wait times for both picking up and returning vehicles, often citing understaffing as a contributing factor.

Vehicle Quality

Several customers reported issues with the cleanliness and condition of the vehicles, including receiving cars that were dirty or had mechanical problems.

Reservation Issues

There were multiple complaints about reservations not being honored, with customers arriving to find no vehicles available despite prior bookings.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with service inconsistencies, indicating a divide in customer satisfaction.
  • BF
    B r iana Fortson
    1 day ago
    4.0
    They seem to be a lil understaffed but the staff members are nice & try their best to get you in & out. The car I rented had glitches. The screen to monitor my speed would go completely black at times but other than that no complaints
  • RF
    Ruth Fernandez
    Feb 19, 2026
    5.0
    I arrived at Enterprise Rent-A-Car without a reservation after experiencing significant difficulties with Avis Car Rental. In an effort to save a small amount, I chose another provider, but I was quickly reminded why I have consistently trusted Enterprise in the past. After explaining my situation to the staff, they responded with professionalism, efficiency, and genuine courtesy. They promptly accommodated my needs, and within approximately fifteen minutes, I was provided with a rental vehicle and able to continue with my plans. Based on this experience—and many previous positive ones—I confidently recommend Enterprise Rent-A-Car to anyone seeking reliable service and exceptional customer care.
  • EJ
    Elreta Jones
    Feb 17, 2026
    5.0
    I appreciated the quickness of picking up the vehicle, courteous and efficient staff and the quickness of returning the vehicle. My experience this time was above board. Thank you, Enterprise staff in Palmdale, CA.
  • LS
    Larry Sullivan
    Feb 14, 2026
    1.0
    Zero cars available when I arrived even though I was able to make a reservation.
  • BB
    Benedict Benedict
    Feb 4, 2026
    5.0
    Not long ago, this company had a reputation that made people hesitate—but the transformation they’ve pulled off is genuinely impressive. What stands out most is the clear commitment to customer care. From the first interaction to the final follow-up, the support team is responsive, patient, and genuinely courteous, treating customers like people rather than ticket numbers. Questions are answered quickly, issues are handled with care, and there’s a noticeable sense that the staff actually wants to help. That shift alone speaks volumes about leadership and culture behind the scenes. The improvement doesn’t stop there. The car rentals themselves are spotless, well-maintained, and clearly prepared with pride and attention to detail. The entire experience now feels smooth, professional, and surprisingly enjoyable. There’s an overall good vibe—organized, friendly, and stress-free—that’s hard to fake and even harder to achieve without real change. It’s refreshing to see a company not only listen to past criticism but fully turn it around and deliver an experience that inspires confidence and trust. And, the icing on the cake - this location will pick you up and drop you back home after your rental.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Palmdale?

Enterprise Rent-A-Car in Palmdale offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Palmdale?

The Palmdale location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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