Enterprise Rent-A-Car

Reviews

• BF

  B r iana Fortson

  1 day ago
  4.0
  They seem to be a lil understaffed but the staff members are nice & try their best to get you in & out. The car I rented had glitches. The screen to monitor my speed would go completely black at times but other than that no complaints
• RF

  Ruth Fernandez

  Feb 19, 2026
  5.0
  I arrived at Enterprise Rent-A-Car without a reservation after experiencing significant difficulties with Avis Car Rental. In an effort to save a small amount, I chose another provider, but I was quickly reminded why I have consistently trusted Enterprise in the past. After explaining my situation to the staff, they responded with professionalism, efficiency, and genuine courtesy. They promptly accommodated my needs, and within approximately fifteen minutes, I was provided with a rental vehicle and able to continue with my plans. Based on this experience—and many previous positive ones—I confidently recommend Enterprise Rent-A-Car to anyone seeking reliable service and exceptional customer care.
• EJ

  Elreta Jones

  Feb 17, 2026
  5.0
  I appreciated the quickness of picking up the vehicle, courteous and efficient staff and the quickness of returning the vehicle. My experience this time was above board. Thank you, Enterprise staff in Palmdale, CA.
• LS

  Larry Sullivan

  Feb 14, 2026
  1.0
  Zero cars available when I arrived even though I was able to make a reservation.
• BB

  Benedict Benedict

  Feb 4, 2026
  5.0
  Not long ago, this company had a reputation that made people hesitate—but the transformation they’ve pulled off is genuinely impressive. What stands out most is the clear commitment to customer care. From the first interaction to the final follow-up, the support team is responsive, patient, and genuinely courteous, treating customers like people rather than ticket numbers. Questions are answered quickly, issues are handled with care, and there’s a noticeable sense that the staff actually wants to help. That shift alone speaks volumes about leadership and culture behind the scenes. The improvement doesn’t stop there. The car rentals themselves are spotless, well-maintained, and clearly prepared with pride and attention to detail. The entire experience now feels smooth, professional, and surprisingly enjoyable. There’s an overall good vibe—organized, friendly, and stress-free—that’s hard to fake and even harder to achieve without real change. It’s refreshing to see a company not only listen to past criticism but fully turn it around and deliver an experience that inspires confidence and trust. And, the icing on the cake - this location will pick you up and drop you back home after your rental.

Frequently Asked Questions About Enterprise Rent-A-Car