Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Palm Springs. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Palm Springs today!
Location
Hours
Reviews
4.5
680 reviews
5 stars
528
4 stars
52
3 stars
33
2 stars
19
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved cars and long wait times.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving well-maintained cars while others faced issues.
Emerald Aisle Experience
The lack of the Emerald Aisle option at the Palm Springs location was noted as a disappointment by multiple customers.
Compensation and Resolution
Some customers expressed dissatisfaction with the handling of compensation for issues encountered, while others appreciated the efforts made to resolve their concerns.
- CGCrystal Green-Braswell4 days ago5.0I travel a few times a month. National is the only rental company that I trust. The Palm Springs team is great!
- JCJohn CloutierJan 1, 20262.0Too bad the Emerald Aisle option isn’t offered at this location, as that is the primary reason to use National.
- GGGeorgeDec 30, 20251.0Absolutely terrible!! Worst I’ve ever experienced! I have a reservation, wait in line forever, only to find out they have no cars clean and it’s a 1 hour wait (even offered to take a dirty one and was rejected)! I am on a tight schedule, I have no time for this, and there’s a reservation! Is National now reimbursing me for my ride share expenses and wasted time? Get your act together! You just lost an emerald club member!
- MAMarnie Fields, The Food ArtisanDec 29, 20255.0National is the ultimate car rental experience! Their customer service is outstanding, the emerald aisle experience is first rate, and their app is very intuitive! They are my go to!
- IMInThe Matrix?Dec 26, 20255.0Thank you to National for providing such an excellent experience during our recent vacation in Palm Desert. What we appreciated most was how quick and efficient the entire process was, especially the ability to avoid waiting in line. After traveling, the last thing we want is to stand around at a rental counter, and National clearly understands and respects that. From arrival to being on the road, everything moved smoothly and with purpose. We were able to access our vehicle quickly, without unnecessary steps, delays, or back-and-forth at the counter. That speed and simplicity made a real difference and allowed us to start our vacation relaxed instead of frustrated. We also want to specifically thank National for not pushing upsells or unnecessary add-ons. Being able to get exactly what we reserved, without pressure or sales tactics, is refreshing and greatly appreciated. The vehicle was ready, clean, and exactly as expected. This kind of service shows a strong focus on the customer experience — respecting both time and trust. Avoiding lines, avoiding pressure, and delivering on expectations is what keeps us coming back. We will absolutely choose National again and recommend them to others. Sincerely, David DeFina
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Palm Springs offer?
National Car Rental offers economy and luxury car rentals with airport pick up in Palm Springs.
Where is National Car Rental located in Palm Springs?
It is located at 3400 E Tahquitz Canyon Way, Ste, Palm Springs, CA 92262, US.
What are the operating hours of National Car Rental in Palm Springs?
They are open daily from 5:30 AM to 11:00 PM.
Can I book a car rental with National Car Rental in Palm Springs online?
Yes, you can book online through their website or the National app, including managing rentals with the Emerald Club.
What payment methods are accepted at National Car Rental Palm Springs?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is National Car Rental in Palm Springs women-owned or do they offer military discounts?
Yes, the location is women-owned and offers discounts for active military personnel.
Which car rental agencies are located near National Car Rental in Palm Springs?
Nearby car rental agencies include Enterprise Rent-A-Car, Budget Rent A Car, Alamo Rent A Car, Hertz, Dollar Rent A Car, Avis Car Rental, Thrifty Car Rental, and more.
What nearby airports can help me access National Car Rental in Palm Springs?
Palm Springs International Airport (PSP) and Bob Hope Airport Palm Springs Ca are nearby and convenient for picking up rentals.
Are there nearby dining options close to National Car Rental in Palm Springs?
Yes, nearby dining includes Desert Classic Grille, Santa Rosa Kitchen & Spirits, Anton Air Food Inc, and Celebrity Bistro.
How can I find National Car Rental if I am coming via public transit or visiting local attractions?
National Car Rental is conveniently located near downtown Palm Springs and Palm Springs International Airport, making it easy to reach when visiting local attractions or arriving via airport transit.