Alamo Rent A Car

4.3
765 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Palm Springs Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
3400 E Tahquitz Canyon Way, Palm Springs, CA
92262, United States

Hours

Reviews

4.3
765 reviews
5 stars
536
4 stars
89
3 stars
33
2 stars
26
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Long Wait Times

Numerous reviews mentioned excessive wait times for car pickup, with some customers reporting waits of over an hour.

Vehicle Quality Issues

Several customers reported receiving cars with cleanliness issues or mechanical problems, including strong odors and warning lights.

Reservation Problems

Multiple reviews noted issues with reservations, including unavailability of reserved vehicles and being given different cars than expected.

Mixed Experiences

While some customers had great experiences, others reported significant frustrations, indicating inconsistency in service quality.
  • LP
    Luke Pharr
    Jan 5, 2026
    1.0
    Made us wait a full hour and thirty minutes after our reservation time.
  • SR
    Stacey Rawley
    Jan 3, 2026
    5.0
    Alexis absolutely MADE OUR DAY! We were dealing with flight cancellations and switching airports to depart and she quickly turned our hectic and stressful travel day around. We cannot express how grateful we are for her kindness and extra steps to help us out. THANK YOU!!
  • IB
    Idil Baysal
    Jan 2, 2026
    1.0
    Terrible experience. After taking a long flight to arrive in Palm Springs, they told us they had no car ready and it would be over an hour to clean one. The wait was almost as long as the flight we took to fly there! Would absolutely not recommend booking with this company.
  • ML
    Mike Lenz
    Dec 29, 2025
    1.0
    Absolutely brutal. They over sold their reservations. So no cars but they kept checking people in and taking payment. Told 45min wait. Waited an hour then agreed to a car I didn’t reserve just to get out of the airport. Then another hour wait for the car seats. Excruciating start to a vacation. Update: the reply below was fake. I contact support and the chat representative was confused why I was contacting them. Had no power or interest in trying to compensate me for my family’s experience. It’s a fake reply to appear helpful. This is comically bad.
  • MS
    Mark Steadman
    Dec 24, 2025
    1.0
    Rented a car with Alamo thru the Costco website in Palm Springs for approximately 40 days. They overcharged me approximately $180. I have attempted twice to get a refund. Both times they said a representative would contact us and they haven’t

Frequently Asked Questions About Alamo Rent A Car

What are the opening hours of Alamo Rent A Car in Palm Springs?

Alamo Rent A Car is open daily from 5:30 AM to 11:00 PM.

Where is Alamo Rent A Car located in Palm Springs?

Alamo Rent A Car is located at 3400 E Tahquitz Canyon Way, Ste 5, Palm Springs, CA 92262, USA.