Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Palm Springs Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.3
765 reviews
5 stars
536
4 stars
89
3 stars
33
2 stars
26
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Long Wait Times
Numerous reviews mentioned excessive wait times for car pickup, with some customers reporting waits of over an hour.
Vehicle Quality Issues
Several customers reported receiving cars with cleanliness issues or mechanical problems, including strong odors and warning lights.
Reservation Problems
Multiple reviews noted issues with reservations, including unavailability of reserved vehicles and being given different cars than expected.
Mixed Experiences
While some customers had great experiences, others reported significant frustrations, indicating inconsistency in service quality.
- LPLuke PharrJan 5, 20261.0Made us wait a full hour and thirty minutes after our reservation time.
- SRStacey RawleyJan 3, 20265.0Alexis absolutely MADE OUR DAY! We were dealing with flight cancellations and switching airports to depart and she quickly turned our hectic and stressful travel day around. We cannot express how grateful we are for her kindness and extra steps to help us out. THANK YOU!!
- IBIdil BaysalJan 2, 20261.0Terrible experience. After taking a long flight to arrive in Palm Springs, they told us they had no car ready and it would be over an hour to clean one. The wait was almost as long as the flight we took to fly there! Would absolutely not recommend booking with this company.
- MLMike LenzDec 29, 20251.0Absolutely brutal. They over sold their reservations. So no cars but they kept checking people in and taking payment. Told 45min wait. Waited an hour then agreed to a car I didn’t reserve just to get out of the airport. Then another hour wait for the car seats. Excruciating start to a vacation. Update: the reply below was fake. I contact support and the chat representative was confused why I was contacting them. Had no power or interest in trying to compensate me for my family’s experience. It’s a fake reply to appear helpful. This is comically bad.
- MSMark SteadmanDec 24, 20251.0Rented a car with Alamo thru the Costco website in Palm Springs for approximately 40 days. They overcharged me approximately $180. I have attempted twice to get a refund. Both times they said a representative would contact us and they haven’t
Frequently Asked Questions About Alamo Rent A Car
What are the opening hours of Alamo Rent A Car in Palm Springs?
Alamo Rent A Car is open daily from 5:30 AM to 11:00 PM.
Where is Alamo Rent A Car located in Palm Springs?
Alamo Rent A Car is located at 3400 E Tahquitz Canyon Way, Ste 5, Palm Springs, CA 92262, USA.
How can I make a reservation for a rental car at Alamo Palm Springs?
You can make a reservation online via https://www.alamo.com/en/car-rental-locations/us/ca/palm-springs-international-airport-328m.html or by calling +18336591910.
What types of car rental services does Alamo offer at Palm Springs Airport?
Alamo offers car rental services including economy cars, vacation car rentals, and airport pick up services.
Does Alamo Rent A Car offer any special discounts or deals?
Yes, Alamo offers last minute specials and discounts, which can be found at their deals page online.
What payment options are accepted at Alamo Rent A Car in Palm Springs?
Alamo accepts cash, check, Discover, Mastercard, and Visa as payment options.
Is Alamo Rent A Car at Palm Springs Airport woman-owned and do they offer discounts for active military?
Yes, Alamo Rent A Car is woman-owned and offers discounts for active military personnel.
What other car rental agencies are near Alamo Rent A Car at Palm Springs Airport?
Nearby car rental agencies include Hertz Car Rental, Enterprise Rent-A-Car, Budget Car Rental, Dollar Rent A Car, Avis Car Rental, National Car Rental, and Thrifty Car Rental.
Are there any restaurants near Alamo Rent A Car where I can dine before or after picking up my rental?
Yes, nearby restaurants include Desert Classic Grille, Santa Rosa Kitchen & Spirits, Celebrity Bistro, Anton Air Food Inc, Starbucks, and 12th Fairway.
How can I use Palm Springs International Airport facilities when renting a car from Alamo?
Alamo Rent A Car is located at Palm Springs International Airport, making airport pick up convenient. Nearby amenities include the Wine Bar at PSP, airlines like Delta Air Lines and United Airlines, and travel services.