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Alamo Rent A Car

4.3
(783 reviews)

Business Details

3400 E Tahquitz Canyon Way, Palm Springs, CA
92262, United States
(833) 659-1910

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Palm Springs Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
3400 E Tahquitz Canyon Way, Palm Springs, CA
92262, United States

Hours

Reviews

4.3
783 reviews
5 stars
546
4 stars
90
3 stars
34
2 stars
25
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Long Wait Times

Numerous reviews mentioned excessive wait times for car pickup, with some customers reporting waits of over an hour.

Vehicle Condition

Several customers reported issues with the cleanliness and condition of the vehicles, including unpleasant odors and mechanical problems.

Reservation Issues

A significant number of reviews indicated problems with reservations, including not receiving the booked vehicle and being given alternatives without proper compensation.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with the service, leading to a divided overall perception of the company.
  • RR
    RBD
    1 day ago
    3.0
    Great staff - very professional. However CarPlay stopped working in our rental car(Chrysler Pacifica) and this downgraded our total experience. This review would have been a 5 if CarPlay had worked properly.
  • OC
    Omar Cornejo
    Feb 24, 2026
    1.0
    Took 5 hours to get our vehicle. They did not have enough vehicles for the amount of reservation they took. Had to take cars as they finished cleaning them but they would only clean sedans even though most people has reservation for SUVs. All the other non Alamo affiliated rental car companies didn't have any problems, would recommend using Hertz or Budget on a busy weekend if in palms springs. Speaking to other people that go often they said this happens all the time on busy weekends with Alamo.
  • KB
    Kelly Baker
    Feb 16, 2026
    4.0
    At drop off, asked how my wait time was, and I said fairly long (30-40 min) and they offered a discount for that, without me having to even ask. That was a nice suprise. Car wasn't super clean at pick up, but not terrible.
  • NF
    Nancy Ferraro
    Feb 15, 2026
    1.0
    Would give zero stars if I could. Visited the area on a busy three-day weekend and Alamo was not ready for the rush. The wait to get to an agent was 90 minutes. There was only one agent. After checking in, the car was delivered over 90 minutes later. Our flight from Sacramento was 70 minutes and sitting in the rental area was over three hours! Needless to say, many people were livid! Will not rent with Alamo again.
  • EK
    Elie Karam
    Feb 5, 2026
    1.0
    Very disappointing experience. Alamo clearly knows they have a high volume of reservations, yet they had only one employee working the counter. We waited an hour and a half just to be helped. I was traveling with my kids, who were exhausted after the flight, and standing in a long line with tired children for that long is unacceptable. This wasn’t a surprise rush—this location obviously expects heavy traffic and should staff accordingly. The employee working was doing their best, but management needs to take responsibility. One person at the counter for so many customers is not fair to employees or customers. I hope Alamo improves staffing at this location because this kind of wait completely ruins the start of a family trip.

Frequently Asked Questions About Alamo Rent A Car

What are the opening hours of Alamo Rent A Car in Palm Springs?

Alamo Rent A Car is open daily from 5:30 AM to 11:00 PM.

Where is Alamo Rent A Car located in Palm Springs?

Alamo Rent A Car is located at 3400 E Tahquitz Canyon Way, Ste 5, Palm Springs, CA 92262, USA.

Brand Certified Facts from Alamo Rent A Car

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