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Mountain View Tire & Auto Service

4.2
(356 reviews)

Business Details

44420 Town Center Way, Palm Desert, CA
92260, United States
(760) 340-1411
https://locations.mountainviewtire.com/ca/palm-desert/44420-town-center-way

About

Tire Shop
Visit Mountain View Tire & Auto Service for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mountain View Tire & Auto Service
44420 Town Center Way, Palm Desert, CA
92260, United States

Hours

Reviews

4.2
356 reviews
5 stars
273
4 stars
13
3 stars
5
2 stars
5
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting the manager James for his exceptional service.

Timeliness

Several reviews noted quick service and efficient turnaround times for repairs and maintenance, although some customers experienced delays despite having appointments.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service, miscommunication regarding appointments, and dissatisfaction with pricing.

Professionalism

Customers appreciated the professionalism and knowledge of the staff, although there were instances of rudeness reported by some customers.

Pricing Issues

Some reviews mentioned concerns about pricing, including feeling overcharged or misled about costs, particularly regarding services and parts.
  • DS
    Dee Smith
    2 days ago
    1.0
    WARNING – Please Read Before Taking Your Car Here I strongly recommend thinking twice before using this shop. Last week, I brought my car in for a simple tire replacement. The very next day, my tire pressure sensor light came on — something that had never been an issue before. I immediately called the shop and was told to bring the vehicle back in. When I returned, I was informed that the tire sensor needed to be replaced and that it would cost $165.00. This didn’t sit right with me, especially since the issue appeared immediately after they worked on the tire. While the employee stood there waiting for me to sign the invoice, I called another reputable tire shop I’ve used before. They quoted me $80 for the same repair. At that point, I declined the $165 repair and asked them to simply put air in the tire because I planned to take it elsewhere. When I brought my car to the second shop, they inspected it — and here’s the most important part: the sensor was NOT bad at all. They replaced a small band component, fixed the issue, and did not charge me anything. The problem was minor and had nothing to do with a failed sensor. To make matters worse, the original shop kept my rim without telling me. When I asked about it, they initially claimed they had never seen it. Only after I returned re: my new tire issue did an employee suddenly “find” it and bring it out. No one ever contacted me to say they had it. I was literally preparing to order a replacement. Between the inaccurate diagnosis, the inflated repair quote, the lack of transparency, and the poor communication, this was a very disappointing experience. Consumers deserve honesty, fair pricing, and basic customer service. Unfortunately, I did not receive any of that here. Please be cautious.
  • JJ
    JH
    2 days ago
    5.0
    Daniel the manager was excellent and his mechanic either Eric or Tony was really good. Did a great job and explained everything very well and showed me the worn parts. Very pleased! These are my guys for future work!
  • 88
    85sethlopez
    5 days ago
    1.0
    I took my car here for an alignment, specifically for rear camber adjustment which they confirmed they could do over the phone. Not only did they return the car with a crooked steering wheel, but they refused to touch the aftermarket camber arms despite having the specs. When I brought it back, the guy was dismissive and a bit short with me. More importantly, after hearing a noise on the drive home, I discovered the lug nuts and the rear upper control arm bolts were loose enough to unscrew by hand. My wheel could have fallen off on the freeway. I had to cancel a trip, fix their work myself, and pay another shop $200 to redo the entire job correctly. Avoid this place if you value your safety.
  • LM
    Laurence Meads
    Feb 24, 2026
    5.0
    Unfortunately I have had troubled with my tires from the PSI bring low to two tires with leaks. I cant express enough how terrific everyone is at Mountain View Tire, Highly recommend
  • AS
    Abigail Schippers
    Feb 18, 2026
    5.0
    Fantastic dudes. Talked w 3 different team members and each of them was kind and helpful. Even though it was a bit busy, I didn’t have to wait long and when it came to offering solutions for my tire’s slow leak, I didn’t feel pushed in any direction. Would definitely go back again.

Frequently Asked Questions About Mountain View Tire & Auto Service

What services does Mountain View Tire & Auto Service offer?

Mountain View Tire & Auto Service offers dealer-quality auto maintenance, vehicle inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mountain View Tire & Auto Service?

The service center is open Monday to Saturday from 7:30 AM to 6:00 PM, and on Sundays from 8:00 AM to 4:00 PM.

Brand Certified Facts from Mountain View Tire & Auto Service

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Certified March 01, 2026Yext Knowledge Graph
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