Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Highway 111 in Palm Desert, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Palm Desert, CA or call us at (760) 340-6331.
Many customers praised the staff for their exceptional customer service, highlighting their helpfulness and willingness to go above and beyond.
Knowledgeable Staff
Numerous reviews noted the staff's expertise and ability to assist customers with their automotive needs effectively.
Positive Experiences
Overall, customers reported positive experiences, often mentioning specific employees who provided outstanding service.
Mixed Feedback
While many reviews were positive, there were some mentions of poor customer service experiences, indicating inconsistency in service quality.
Convenience
Customers appreciated the convenience of the store's location and the availability of parts, often noting quick service.
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Jaelyn Splain
Jan 6, 2026
5.0
Santiago is the best, he helped me with my car battery today!! Awesome customer service and very nice he went above and beyond. I will be a customer for life. Thank you Santiago!!!!!!
DA
Danny A
Dec 13, 2025
5.0
I was panicking when my headlights burnt out but Santos made us feel very relaxed and installed new lights for us! This is the best AutoZone I’ve ever been to, and I’ve been to quite a few in New York and Florida and LA!
CC
Choopieee
Oct 11, 2025
5.0
Friendly, if they don't have it here... they make sure to see if another location would have it.
GS
Greg Smith
Sep 21, 2025
5.0
The guys at Autozone are always happy and helpful. Thank you all for your wonderful service!
TE
Tammy Edwards
Sep 15, 2025
5.0
I just wamt everyone to know how amazing the manager at the Palm Desert location, Mike Gann is!!! I was stranded today thinking my alternator had went out he came out to test it and noticed my belt was gone I wasn't sure what I was going to do but he took the time to help me put the belt on and got me back on the road again! I know he was busy and he took the time out from other things he could have been doing and for that I truly truly thank him! Mike Gann you are a superstar, thanks again!