Many customers praised the staff for their exceptional service, highlighting employees like Naomi, Zach, and Gerald for going above and beyond to assist.
Knowledgeable Staff
Customers frequently noted the staff's expertise and willingness to help with troubleshooting and product recommendations.
Mixed Experiences
While most reviews were positive, there were a few instances of poor service, including complaints about unprofessional behavior and lack of assistance.
Helpful Assistance
Numerous reviews mentioned staff helping with installations and providing assistance beyond just selling parts, enhancing the overall customer experience.
Store Environment
The store was described as friendly and welcoming, with many customers expressing appreciation for the helpful atmosphere.
NK
nick Kowalczyk
3 days ago
5.0
Store is very professional and fast with great service
AA
angelica Argana
Dec 30, 2025
1.0
This feedback is for Store #02895. Unfortunately, the manager provided very poor customer service during my return. Throughout the transaction, I felt I was being treated differently because I am a woman, which came across as sexist and unprofessional, especially disappointing coming from a woman working in an auto parts store.
The part was purchased with my card, accompanied by my mechanic, and it was not used. Therefore, it was appropriate for me to return it. Gender should have no bearing on how a customer is treated.
I hope AutoZone holds its managers to a higher standard and considers additional customer service training to ensure all customers are treated with respect and professionalism.
PP
Pina Pro
Dec 24, 2025
5.0
Thank you so much. Naomi helped me make sure the windshield wiper was done correctly. She was very professional. Thank you.
DH
Devin Hannickel
Dec 15, 2025
5.0
Great staff. The lady that helped me with my tail light went above and beyond
KB
Katharine B
Dec 10, 2025
5.0
I have had great experiences every time I have went into the Orangevale Auto parts store. The most recent experience being that I was frustrated my battery died in a distant parking lot in another town. It was at night time and very cold out and after an hour and 1/2 or so, someone charged it. I was told the battery was bad.
I drove to the Orangevale auto zone right away to purchase a new battery. The manager Zack was extremely helpful in helping me find the right battery and also installing it for me. It was extremely cold out but with a smile, he was willing to go outside to help me out by putting the new battery in. I'm so thankful for this store and their friendly staff members! I give it 5 stars and an 11 (on a scale of 1-10!) 😊
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Orangevale?
AutoZone Auto Parts in Orangevale is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Orangevale?
It is located at 8895 Greenback Ln, Orangevale, CA 95662, United States.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of auto products and brands can I find at AutoZone Auto Parts in Orangevale?
You can find auto parts including brake pads, car batteries, car accessories, and brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, and Valvoline.
How can I contact AutoZone Auto Parts customer service?
You can contact them by phone at +1 916-850-6650 or email customer.service@autozone.com.
What is the website to shop or find more information about AutoZone Auto Parts in Orangevale?
Visit https://www.autozone.com/locations/ca/orangevale/8895-greenback-ln.html for more details and online shopping.
What nearby services or stores can I visit around AutoZone Auto Parts?
Nearby you can find Ray's Hair Care for beauty services, America's Tire for tire needs, and the Orangevale Chamber of Commerce for local business resources.
Are there any nearby post office locations near AutoZone Auto Parts?
Yes, the United States Postal Service and Post Office-Orangevale are close, convenient for mailing needs during your visit.
What community services or organizations are near AutoZone Auto Parts in Orangevale?
Nearby community organizations include the Orangevale-Fair Oaks Community Foundation and the Orangevale Woman's Club.
Can I find additional automotive or repair services near AutoZone Auto Parts?
Yes, America's Tire offers tire and wheel repair services, and Intoxalock Ignition Interlock provides automotive safety equipment nearby.