Volvo Cars Ontario

Reviews

• NA

  Nancy Aldrete

  2 days ago
  5.0
  I just purchased my first Volvo here and had a very pleasant experience. My salesperson was Alex, who was very friendly, helpful, knowledgeable and patient throughout the entire process. I felt at ease talking with him and asking whatever questions that came to mind. I felt that he was being very honest and not too pushy. I would not hesitate to recommend this dealership to a family member or friend looking to purchase a Volvo of their own.
• BA

  Brent Alderson

  3 days ago
  1.0
  had a negative experience at Ontario Volvo. They sold me the extended warranty called the Platinum Volvo warranty which is actually a 3rd party fidelity warranty. During a service they made a number of maintenance suggestions which would have totaled over 3000 dollars. One of the items was the timing belt which was covered under the contract on page two. The Volvo representative was adamant that it wasn’t covered under the contract. I asked them to call Fidelity at which time the Fidelity rep said that it was in fact covered. The Volvo rep was upset that he was wrong and said, “anything to save money.” I brought my car in on a Wednesday afternoon and the next next Monday, 12 days later, they called me to let me know that Fidelity wasn’t going to the repair timing belt because it wasn’t broken. They had my car for 12 days. That’s not good service. From Volvo to Fidelity, they fought me through the entire process. And one of the items that they agreed to fix under the auspices of the warranty, they didn’t fix it because they said they didn’t have the part. And that was after 12 days. I paid over two-thousand dollars for that warranty. I didn’t buy it just to waste money. I paid for a warranty service and they did not fulfill their end of the agreement which was precisely specified in the contract. If the timing belt breaks it can destroy the entire engine. Stay away from Fidelity car warranties. The company is unethical as is Ontario Volvo. They are both fraudulent. Do not buy the Volvo platinum warranty and do not use the Ontario Volvo service. They had my car for 12 days and did not fix the issue and were implicit in selling this fraudulent warranty with the Volvo name on it.
• RH

  Roxie Hiett

  6 days ago
  5.0
  This was my first Volvo purchase and I had a five star, really a 10 star, but that’s not an option here, experience. The sales advisor was very knowledgeable and the finance advisor was fabulous. And, the best part is, I totally love my car. Thank you so much🙏
• DW

  Dave Wesolik

  Apr 21, 2026
  5.0
  My service advisor, Ivan, took care of every aspect of my visit. He was extremely helpful in getting my car into a technician promptly, had an accurate estimate and got me a ride home. The team at this dealership is always professional and courteous, Ivan is a model customer service advocate. While I don’t like having to service my car, Ivan makes it a very pleasant experience.
• AB

  Annette Brock

  Apr 10, 2026
  2.0
  I scheduled service about a week in advance. Arrived at 10:30 for what was supposed to take "a couple hours.'" Half hour later the service advisor comes out and informs me that they hadnt even ordered the parts, so they could only do half the work that day. I told the guy I would hang around Ontario since I live quite far away. I texted at 1:00 to check status. No response. I called at 1:30 and was told the car should be ready by 3:00. They finally finished at 3:30. If I had known they were going to keep the car all day, I would have gotten a ride home instead of wasting my whole day. Seems like the smart thing to do would have been to make sure you have the parts before the customer walks into the lobby. So now I will have to make a second trip out there -waste another Saturday, to get the rest of the work done. I gave 2 stars instead of 1 star because the service advisor was still nice even though by 3:30 I was obviously annoyed

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