Need a rental car in Ontario, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ontario Auto Center location today.
Overall, customers praised the staff for being friendly, professional, and helpful, with many highlighting specific employees for their outstanding service.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
Wait Times
Many reviews mentioned long wait times for vehicle pickup, with some customers expressing frustration over delays.
Vehicle Condition
Customers generally found the vehicles to be clean and well-maintained, although there were isolated complaints about vehicle issues.
MF
melanie fish
2 days ago
5.0
quick, helpful, car was great, agents were top notch! I would for sure use them again and refer to others! Thank you
RC
Ron Caron
Feb 15, 2026
1.0
The branch manager, Sean Wong is exceptionally rude. He has made this particular enterprise Rent-A-Car a horrible place to do business. I listen to him talk to other customers on the phone and he was rude to them as well. After telling me if I was in a hurry I should just walk back to the dealership I have decided I will never. Be put in that kind of a position again from an out of control branch manager.
DA
David Alexander
Jan 26, 2026
5.0
Very, very good experience. Everybody was very nice and efficient with everything went over everything and got me on my way. And same, when I returned, would definitely recommend it to anybody
AG
Alvin Rosales Garces
Jan 23, 2026
5.0
I really appreciated my experience with Enterprise. The customer service was outstanding—everyone was friendly, professional, and made the process smooth from start to finish. The vehicle was clean, well-maintained, and exactly what I needed. I also found the booking process quick and convenient, with easy pickup and drop-off. The pricing was competitive and transparent, which added great value to the experience. Overall, the flexibility and options offered made everything hassle-free and enjoyable.
LC
Laura Cruz
Jan 19, 2026
5.0
We were recently in a bind where one of our trucks broke down on the side of the freeway with a trailer. Davit @ Enterprise helped us get our rental taken care of in a timely manner and was so nice an helpful. Thank you for reminding us what true customer service is all about. Keep up the good work! We appreciate you.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Ontario, CA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.
What are the operating hours for Enterprise Rent-A-Car at the Ontario Auto Center location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car in Ontario, CA?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they have discounts available for active military personnel.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online via their website at enterprise.com/reserve or through their official reservation URL.
What languages are spoken at Enterprise Rent-A-Car in Ontario?
The staff primarily speaks English.
Are there any nearby automotive repair shops to Enterprise Rent-A-Car in Ontario?
Yes, nearby automotive repair options include Fix Auto Ontario and CNC Motors which can be convenient if your vehicle needs servicing after renting.
What nearby places can I visit for food or drinks after picking up my rental car?
You can visit nearby places like Starbucks, Del Taco, or Burger King, all located close to Enterprise for a quick meal or coffee.
Is Enterprise Rent-A-Car near any fitness or sports venues?
Yes, The California All-Stars Ontario and The California AllStars Cheer Sport are nearby, great spots if you're interested in sports or fitness activities before or after your rental.
Does Enterprise Rent-A-Car offer airport pickup services at the Ontario Auto Center?
Yes, airport pickup is one of the services offered to make your rental experience more convenient.
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