Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ontario #5617 in Ontario, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ontario, CA or call us at (909) 983-8211.
Many customers praised the helpfulness and professionalism of staff members like Samantha, Juan, and Fausto, highlighting their patience and willingness to assist.
Product Availability
Several reviews indicated issues with stock levels and availability of common parts, leading to customer frustration.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about poor service and unprofessional behavior from some employees.
Efficiency
Customers appreciated quick service in some instances, but others reported long wait times and disorganization during busy periods.
FS
felipe sanchez
Jan 2, 2026
5.0
Muy amables las personas que trabajan el turno de la tarde
ME
Mama Eppi
Nov 24, 2025
5.0
Samantha Chaidez was very patient with me and kind
LA
leonardo alavez
Oct 2, 2025
5.0
Buena atencion
MH
Maria Hernandez
Sep 25, 2025
5.0
I came in to purchase some items for my vehicle and was assisted by Samantha. She provided outstanding customer service, and I truly appreciate her professionalism and helpfulness. I’d like to thank her and sincerely hope she’s considered for a promotion in recognition of her exceptional service.
RR
R M (RJM)
Sep 24, 2025
1.0
Sep 23 at 9pm.
It was easy for Miguel to tell me both parts I needed were out of stock and go to the main hub store in Pomona just for me to look them up online and prove him wrong twice... I swear the kids autozone hire today don't know a thing about automotive or don't even attempt to do their jobs... So beware go with your availability part numbers ready. Because if they have to look it up they'll just say "its out of stock"
(a/c switch & multi purpose relay)
pretty basic stuff thats stocked of easy to look up in the system.