Alamo Rent A Car

4.0
601 reviews
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Business Details

3450 E Airport Dr, Ontario, CA
91761, United States
(833) 679-2052
https://www.alamo.com/en/car-rental-locations/us/ca/la-ontario-international-airport-323n.html
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About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Ontario Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
3450 E Airport Dr, Ontario, CA
91761, United States

Hours

Reviews

4.0
601 reviews
5 stars
393
4 stars
61
3 stars
27
2 stars
21
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service throughout the rental process.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of cars despite prior bookings.

Rental Process

The rental and return process was frequently described as quick and easy, with many customers appreciating the efficiency.

Vehicle Condition

Customers noted that the vehicles were generally clean and in good working order, although some reported issues like odors or cleanliness.

Hidden Fees

A few customers expressed concerns about unexpected charges and hidden fees, suggesting a need for clearer communication.
  • AS
    Ana paula Sacca
    Jan 3, 2026
    1.0
    Bad experience..i made a reservation but they didn’t have the car.. so they send me to a “partner “ that charged me twice the price and in the end they were rude, yelling and charge me more 500 dolar for a dmage.. see pictures bellow
  • MY
    Mr Patrick Yrarrázaval-Correa
    Dec 31, 2025
    1.0
    Is there a rating less than one star??? I could write a novel! My wife rented a car here, and she drove away without the FOB, which we suspect was in the pocket of the lot attendant. She did not notice any warning on the dashboard about the key not being within range, but when she reached her first stop, the car obviously would not start. She called Alamo, and they gave her a tow truck company to call. The car was towed, and Alamo told her to Uber to the Enterprise office in downtown San Bernardino, where they would give her a car. She did that, but Enterprise had no cars available. She Ubered to our daughter's home, and the next day called Alamo again. Instant replay, and again no car available at Enterprise. Two Alamo managers gave her their cell numbers, and she has texted them multiple times, but still no car. They said they would reimburse her for the Ubers, but then they went dark. I called and emailed Alamo, and they said someone would get back to me. Nothing! Then, a month later, they hit our credit card for the tow truck fee. I called again, and again they said someone would get back to me. Again, nothing! I disputed the charge after I gave Alamo a month to respond. NEVER AGAIN WILL I RENT FROM ALAMO!!!
  • EK
    Elisabeth Kitchens
    Dec 29, 2025
    5.0
    The station manager, Juan made our car drop off easy, told us to drop off our keys and helped us grab our bags. Highly recommend Alamo for rental cars.
  • CS
    c s
    Dec 26, 2025
    5.0
    Always kind people, efficient service and nice cars.
  • RG
    rebecca gilbreth
    Dec 22, 2025
    5.0
    Alamo has amazing customer service!! Will recommend them to all my family and friends
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Frequently Asked Questions About Alamo Rent A Car

What are the operating hours for Alamo Rent A Car at Ontario Airport?

Alamo Rent A Car at Ontario Airport is open daily from 6:00 AM to 11:59 PM.

Where is Alamo Rent A Car located in Ontario, CA?

Alamo Rent A Car is located at 3450 E Airport Dr, Ste 300, Ontario, CA 91761, USA.