National Car Rental

Reviews

• YW

  Yimu Wang

  5 days ago
  5.0
  The best national site I've every visited. Amirtha and Swapneel are super helpful and nice. Would highly recommend this site.
• FH

  Faizan Hussain

  Aug 16, 2026
  1.0
  Pathetic beyond words! Their staff (3ppl) only 1 working on the counter and leaving every 2mins outside to ask questions from his senior. Big joke!!! We all were melting outside in the queue (basement) while they were sitting comfortably in their air conditioned office - all they said was this is the best they could do! Im a corporate client and never coming back to this shit hole. Pls go to Hertz Budget as they have a proper office on the ground floor where you check in and then just go pick your car in the basement.
• KS

  Kimberley Schellenberg

  Aug 12, 2026
  2.0
  We were dropping off the car. Terrible location. Signage is terrible at best. Took us driving around the block and pulling up info on our phones to find it. Even the signage in the parade was not consistent. Arrived super frustrated and ready to express it...unfortunately/fortunately the lady behind the counter was super friendly so we kept our comments to ourselves. I would avoid this location. The sign for national on the outside of the building is literally 2" x 2".....so impossible to see when you are driving. The rest of the car rental experience was good.
• PG

  Paul Guerrero

  Aug 9, 2026
  5.0
  Excelente servicio en Ottawa, buena actitud y siempre dispuestos a ayudar
• JC

  Jarrett Campbell

  Jul 31, 2026
  5.0
  This is easily the best rental location I've ever been to. The team is helpful, efficient, and super positive. I can't say enough good things. Honestly a great experience every time.

Frequently Asked Questions About National Car Rental