Aviva AutoCare Centre Scarborough - powered by Assured Automotive

Reviews

• CC

  Camille Cobb

  Jun 9, 2026
  5.0
  I’m so happy with the service from this branch! Everyone was professional and accommodating. Special thanks to Natasha for being so kind and helpful. They repaired the damage flawlessly, I’m very impressed. Thank you so much!
• DL

  Dhruv Luthra

  Jun 4, 2026
  5.0
  Best in the town
• MR

  Michelle Russill

  Jun 1, 2026
  5.0
  We were really happy with the repair of our car. Not only was the repair well done, but the customer service was top notch. They were in constant communication with where they were in the repair process and when the car would be ready. I highly recommend them for repairs.
• DD

  Don Davis

  May 29, 2026
  5.0
  I'm Insurance Broker. Very familiar with the whole claims process and Vehicle Repair Process. Finally had my first claim and trusted Assured to handle my claim. 10 out of 10. From start to finish. Well informed, communication throughout the repair process and delivery of my repaired vehicle with no glitches. Truly Impressed. Won't hesitate to recommend Assured going forward. Don
• JK

  J Kelly

  May 22, 2026
  4.0
  I brought my vehicle here for an insurance claim, on the recommendation of my insurance company. The damage to my vehicle seemed minimal, and I was given an estimate of 7 days for repairs. Overall, the work completed seems to have been well done, and my car was returned to me having obviously been detailed, which I appreciate. However, I will say, communication was less than ideal at times, and the repair ended up taking 2.5 weeks due to several delays (wrong parts delivered, unable to clear an airbag code). This was a bit frustrating because I was not informed of the latter issue even being present until days after the vehicle was scheduled to be returned based on the information provided in the initial timeline. I would suggest being more realistic and upfront about timelines rather than trying to be appeasing would help to prevent frustration or irritation with future customers. Overall, the work seems well done- but I would be unlikely to return, simply based on the combination of communication issues and hours of operation. (As an aside, perhaps I should have looked into the hours of this shop, but because I was encouraged to use the approved shop from my insurance company to “prevent delays” I didn’t realize they don’t have any sort of extended hours to allow you to both have a job and not have to take time off to pick up your vehicle with unclear timelines)