Enterprise Rent-A-Car

Reviews

• MA

  Mohammad alhawawreh

  Sep 22, 2026
  5.0
  I wouldn’t exclude anyone. The entire team there helped me over the weekend, and they were all amazing. They’re the best.
• JC

  Jason Cajoles

  Sep 19, 2026
  5.0
  I had one of the best customer service experiences with Gabe. He was exceptionally kind, approachable, and professional throughout the entire process. He took the time to address all my questions, making the rental experience seamless and hassle-free. His genuine concern for ensuring I had a positive experience, during a very difficult time for me, really made a difference. Gabe's upbeat attitude and outstanding service truly stood out. Thank you, Gabrial, for going above and beyond—I sincerely appreciate your assistance and will gladly rent from Enterprise again because of dedicated employees like you!
• BY

  Bohdahn Yurkiw

  Sep 9, 2026
  5.0
  Gabe was the best! There were many customers when we arrived but he was so positive and calm. He took care of our needs and was very helpful. I would highly recommend this location.
• KB

  Kiana Baheri

  Aug 24, 2026
  5.0
  Great location with great customer service. Absolutely recommend
• MH

  Michelle Haist

  Aug 11, 2026
  1.0
  The location we rented from was incredibly disorganized and very poorly laid out. One person (who was wonderful, none of this review reflects the service we received from her) was responsible for checking people in and would then leave the building to take customers individually down to the parking garage. She would be gone about 5 minutes, come back and then repeat the process. When we were finally taken downstairs we were told that we needed to wait while they finished detailing our car… which we had reserved well in advance. We watched as the walk in customer ahead of us (she had been sent by a mechanic to pick up a rental for a single day as her car was in the shop) was given the full sized sedan we had specifically reserved to have enough space to comfortably drive passengers during our visit. While we were eventually refunded the difference in cost this did not make up for the fact that we had specifically rented a particular size vehicle and were not provided with it, which had an impact on our entire trip. It was clear that the location had more reservations than vehicles as someone else was waiting for another small car to be detailed and we were already running late (spent 1.5 hours waiting to get our car) so we chose to take the vehicle we were provided vs waiting another hour or more while they waited for another vehicle to be returned and detailed. The vehicle was given to us still wet so we were unable to view any pre-existing damage which caused concern through the duration of our vacation as we were unsure if we would have to fight any charges for the damage we discovered when we first stopped. We were also already on the highway when we discovered something that appeared to be dried blood on the ceiling of the car. It was quite frankly disgusting. The vehicle we were provided also did not have a full tank of gas when we received it. We paid a significant premium to rent from a reputable company such as Enterprise to avoid issues such as these. Next time we will likely choose to pay 50% less and rent from Routes or Turo as there doesn’t seem to be any value in going with a formerly reputable company.

Frequently Asked Questions About Enterprise Rent-A-Car