KA
Kim Armstrong
5 days ago
I highly recommend Assured! Friendly fast service! Andy was great! My car is good as new, after being hit and run in a parking lot! The repairs are perfect, I'm so happy to have dealt with this place.
Thanks again
Kim Armstrong
LL
Lyla longrak
Jul 16, 2026
The best service , pay attention to customer need , and look in to detail what customer concerns. And protect your property assets when your in their garage. 🙏🏽🙏🏽🙏🏽❤️❤️❤️ highly recommend
JG
John Girouard
Jul 12, 2026
AVOID!!
Recent accident revealed sub standard work done previous but same shop!
Missing screws to installed inner fenders (had to pay out of pocket to install. Claimed wheel alignment done as part of repairs but brought to alignment center day after receiving vehicle and NOT aligned! Damage to new parts installed. Lost wheel lock key, had to pay out of pocket to replace wheel locks. Flat out declined to repair rust developing in area THEY previously repaired. Scott at VW was "TOO BUSY" to give me the time of day. Many more issues not listed! STAY AWAY!!
Having an accident is nothing anyone plans for and is a very stressful time. Assured took all that stress and anxiety away. They did everything to support me, from arranging a rental car shuttle, rental car return, step by step communication on the restoration of my car, to the amazing job of fixing my car!! A huge thank you to Ricky Machielsen who went above and beyond as my Adjuster!! Highly recommend Assured Bells Corners!!
Recently had my car repaired at Assured Automotive, 19 Stafford Rd., Ottawa. My experience was very positive. I found the staff friendly and knowledgeable. I would like to particularly mention Andy. His communication skills are first rate. He contacted me every few days while my car was in the shop to go over what had been done and when the car would be ready. I would also like to mention Brandon R., Body Tech. He did a really good job on the repair. My car is a 2015 Ford Fiesta and now looks brand new. Brandon did an outstanding job replacing a door and covering the scratches from the accident. Assured Auto is not where you want to go often, but I recommend them if you need their service.
Thank you Andy and Brandon!