Lexus DealerAuto BrokerAuto Parts StoreCar DealerChauffeur Service
Heffner Lexus is family owned and operated, which means the Heffners are directly involved in day-to-day operations and know many of their customers on a first name basis. Heffner is committed to the promise of something better and that is exactly why they have been satisfying customers for over 60 years.
Heffner is about more than selling cars. Management and staff are committed to offering a total customer care experience, from purchase to ongoing maintenance of the customer's vehicle.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.