The car park is located underneath Jackson Square. Jackson Square spans two blocks along King Street West between James and Bay Streets, in the heart of downtown Hamilton.
Jackson Square is a one-level retail mall with approximately 150 stores and contains four office towers and is connected to the Sheraton Hotel, First Ontario Centre, Hamilton Farmers' Market, Hamilton City Centre, Hamilton Convention Centre, Hamilton Public Library, and is located directly across from the MacNab Transit Terminal.
All major government services (Federal, Provincial and Municipal) are either on-site or within one block. On-site fitness club, Landmark Cinemas and Nations Grocery Store.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.