Thank you for considering Master Mechanic Grimsby for your automotive repair needs. We are the trusted local shop in the Grimsby community, providing exceptional and upfront customer service to you and your family. At Master Mechanic Grimsby we strive to be your one and only auto repair and maintenance choice through our consistent delivery of outstanding service in an environment which promotes trust, fairness and respect. Our store is independently owned and operated which means that we provide a more personal service to our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.