Assured Automotive

Reviews

• LB

  Lisa B

  Jun 20, 2026
  5.0
  They did a great job fixing my Tiguan! Peter and Jordan were awesome and very professional. I would recommend anytime!
• AA

  A

  May 30, 2026
  1.0
  I had one of the most disappointing customer service experiences I've ever encountered with a man named Peter. After being involved in a serious car accident,something I had never experienced before and was already struggling to process,I was met by a front desk employee who made an already stressful situation significantly worse. There was a complete lack of compassion, empathy, and professionalism. As the first point of contact and the face of the company, I would expect basic courtesy and understanding, especially when dealing with customers who are going through a difficult experience. Instead, I was treated dismissively and spoken to in a manner that I found disrespectful. Thankfully, the mechanics were incredibly helpful, professional, and understanding. Their service was the only positive part of my experience. Management should seriously address the behavior of this front desk employee. If you have to deal with him, I would recommend asking to speak with a manager instead. No customer should be treated the way I was during such a stressful time.
• HR

  Heinz Reinhold

  May 26, 2026
  5.0
  I'm very happy with the results of the work at Assured Automotive in Bradford. I had an out of pocket bodywork and repair done on my 2020 VW Jetta. Peter and his team are very skilled and professional and provide excellent customer service. He even went out of his way and fixed my mirror without charge. Thank you very much for the great service. I definitely can recommend this place for your auto body repair.
• AB

  Anne B

  May 15, 2026
  5.0
  I went to Assured last year after someone hit my car and insurance suggested them. They were absolutely incredible. Professional, efficient, and the workmanship was flawless. I dropped in recently to see if they would look at a couple issues for me and Ramel immediately came out to take a look. He quickly took care of my issue and couldn’t have been more professional or client centric. I wouldn’t hesitate to recommend them and they will be the only place I use - though hopefully, I won’t have to.
• LF

  Loris Ferraro

  Apr 10, 2026
  5.0
  Did a great job and on time promised..

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