Assured Automotive

Reviews

• CC

  Charley

  Jun 2, 2026
  1.0
  had a very disappointing experience with this body shop. After my vehicle was repaired following an accident, I later discovered that an incorrect aftermarket steering rack had been installed. This led to ongoing steering and suspension issues, multiple diagnostic visits, and significant out of pocket repair costs. I trusted the shop to complete the repairs properly, but the problems I experienced afterward have raised serious concerns about the quality of the work performed and this body shop. I would recommend that customers take their car elsewhere or carefully review repairs and documentation before accepting their vehicle back. I had a very disappointing experience with this body shop. The shop claimed certain parts were replaced during the repair, yet the documentation provided contained no part numbers or serial numbers to verify the work. The post-repair scan also showed multiple fault codes, damaged components, and failed repair attempts, including issues that prevented successful completion of certain procedures. Despite these unresolved problems, the vehicle was released back to me.
• GT

  Gabriel Torralba

  Apr 23, 2026
  5.0
  Very professional and courteous service. Clarisse stick-handled everything from the time I set an appointment up to the time I took the car home. She kept me abreast of what was being done to the car (through text messages) from formal job estimate and status of parts to be replaced and repaired. Informed me when the job was finished/ready for pick-up, which was right about the time they estimated the job would take (four days). They also took care of the rental when I came in and when I left with the fixed car. The work was well done. Documentation broke down the cost of the project down to the individual activities as well as the different components of each activity. No biggie for me since the insurance adjuster made it clear that the accident was caused by the other party and that I was not to shoulder any of the repair costs. Though nobody wants to get into an accident, I'm glad my insurance company referred them to me as they they made the repair process less of a hassle as possible.
• IB

  Ibrahim Biliaminu

  Apr 17, 2026
  5.0
  Had an amazing work with the shop Clean job, professional Team and they Cleaned my car out of pocket. Amazing!
• JS

  Josh Silva

  Mar 24, 2026
  1.0
  I took my vehicle to Assured after a minor accident because they were a preferred repair shop suggested by my insurance provider. I wanted to make sure that my hitch and more importantly my frame was not damaged since I was rear ended by another vehicle while the hitch ball was installed. Assured told me that there was no damage to the frame and that they would swap out the hitch since it was slightly bent. My wife picked up the vehicle assuming that the repair was completed. When I took a look at the hitch ball I realized that they hadn’t swapped anything which made me wonder whether they even did a thorough check of the frame. When I brought this up to Assured they said they had done both the check on the frame and that they had switched the hitch ball as requested. I went in and showed them that the hitch ball was the exact same one that was in the accident and they said they would swap it again and it must have been a faulty part that was replaced. Upon attempting to replace the ball for a second time they were unable to remove the ball from the rest of the hitch which made me believe that they hadn’t done it in the first place. It was eventually removed and replaced after they sent out a mechanic that could complete the replacement. My insurance was charged over $1000 for the work that they claimed to have done. On top of all of this they took the liberty of washing my car without asking me and I have swirls all over my paint. Do NOT take your vehicle to this shop. They have very poor communication and I will never know the full story behind whether my part was originally replaced or not. $1000 claim on my insurance and paint swirls that I now have to deal with on top of everything. Avoid this place.
• ML

  Maddy and Kyle Lagasca

  Mar 10, 2026
  5.0
  Reached out to this place after a minor accident to my vehicle. Immediately got a response from the GM, Eric, with the best price offered out of anywhere else I reached out to. Was in and out in less than two hours without any issue. 10 out of 5 highly recommend this place.

Frequently Asked Questions About Assured Automotive