Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Oakley.
Customers reported a mix of experiences, with some praising the quick and friendly service, while others experienced significant issues such as improper oil changes and damage to their vehicles.
Customer Care
Many reviews highlighted the friendly and helpful staff, although there were complaints about lack of accountability and poor communication in resolving issues.
Wait Times
Several customers expressed frustration with long wait times, with some reporting waits of over an hour for simple oil changes.
Pricing Concerns
There were multiple mentions of perceived overpricing and upselling tactics, leading to dissatisfaction among some customers.
DS
Dave Schmidt
4 days ago
5.0
Oil change done quickly and professionally. Friendly fun atmosphere and you dont even leave your car.
AB
Alanna Bajalia
Jan 3, 2026
1.0
Got an oil change and all of a sudden started hearing loud noises when I drove the car, turns out they left the screws off the undercarriage covers and it’s been dragging and now it’s broken. Definitely won’t ever go back here. Expensive oil change now I have to pay to replace this broken part. Really should take better care of peoples cars when they’re trusting you to preform a service
JR
Justyne Rae
Dec 3, 2025
5.0
This was my first time here at Valvoline, they don't have these locations where I live. I had the best experience. Everyone was very kind, very thorough. Gave me a play-by-play of everything that was going to happen and went above and beyond. Very happy with my first time experience!
MG
Michael Gonzales
Nov 20, 2025
1.0
this place left the skid plate off of my car. when i went back they wanted me to wait in line for other cars to be serviced. when i decided to take the skid plate and put it back on myself, they handed me 2 screws and the hardware clips it attatches to on the underside of the car we all missing except 1. all i got was a "sorry sir"
RL
Robert Lee
Nov 6, 2025
2.0
Really friendly crew however, one guy spilt oil in the engine compartment! It was a very busy day so waiting in the long line already had me frustrated. Im used to the Concord crew which seems much more organized than the Antioch crew and has NEVER spilt oil in my engine compartment ever. Im not exactly sure why it took soooo long to get out but I would suggest making one of the lanes an EXPRESS LANE. As I'm in for an oil change but now awaiting the vehicle infront of me getting his tires rotated! Understanding the need to diversify services to better serve the public but now you're extending the wait time significantly. If this is going to be a regular new thing now I will seek services elsewhere as my time is valuable. I was held up by services that should really be done by Big O Tires or American Tires as far as tire rotation is concerned. Hopefully this service is discontinued so other customers aren't getting stuck in a very long line as well. Keeping it SIMPLE is a good way to maintain customer satisfaction and retain them as return customers. I really loved Valvolines service before the tire rotation implementation. I will go elsewhere unfortunately if this practice of tire rotation at your oil change facilities continues. Best of luck and God Bless.