Enterprise Rent-A-Car

4.3
1544 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Oakland International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Oakland International Airport today.

Location

Enterprise Rent-A-Car
7600 Earhart Rd, Oakland, CA
94621, United States

Hours

Reviews

4.3
1,544 reviews
5 stars
1,098
4 stars
180
3 stars
82
2 stars
69
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many praised the friendly and helpful staff, several reviews highlighted rude interactions and unprofessional behavior from management.

Reservation Issues

Numerous customers reported problems with honoring reservations, including being told there were no cars available despite having confirmed bookings.

Efficiency

Many customers appreciated the quick and easy pick-up and drop-off processes, noting that the overall rental experience was smooth.

Vehicle Quality

The condition of the vehicles received positive remarks, with many customers noting that the cars were clean and well-maintained.
  • AH
    AJ Hai
    Dec 27, 2025
    1.0
    RUDE MANAGE R and POOR CUSTOMER SERVICE: I’m a long-time, loyal Enterprise customer. As usual, I booked and checked in through the app. When I arrived to pick up my car, I was told there were no vehicles available despite having a confirmed reservation. I was left stranded in the middle of the airport and asked if there was any alternative or assistance they could provide. The manager’s response was to tell me to take an Uber and leave the location. Completely unacceptable service, especially for a repeat customer with a confirmed booking.
  • DM
    Diane Marino
    Dec 21, 2025
    5.0
    I will always choose Enterprise. Every employee is always so nice and helpful and goes beyond to make me feel like a valued customer! In addition, their cost to rent a car is the best.
  • YP
    Y Park
    Dec 17, 2025
    5.0
    Complements to the team at Oakland airport! You all have and continue to provide top notch customer service.
  • MM
    Margaret
    Dec 16, 2025
    5.0
    Excellent experience with Enterprise at the Oakland airport. The process was smooth, the car was clean, and the staff were friendly and professional. I was even upgraded to the next level vehicle at no extra charge, which was a great bonus. Zero issues from start to finish. highly recommend!
  • LO
    Lowell Orelup
    Dec 1, 2025
    5.0
    The app made it easy to find and secure the right vehicle. The vehicle was as advertised and it was new and clean. The pickup and drop off process was smooth as silk. The price was competitive and the staff was friendly. We've been using Enterprise for years and we keep coming back. We consider other options, but it's hard to beat the combination of value, service and convenience

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car Oakland International Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more to suit your vacation, business trip, or unexpected plans.

What are the operating hours of Enterprise Rent-A-Car at Oakland International Airport?

The rental office is open daily from 7:00 AM to 11:59 PM on weekdays and until 10:30 PM on weekends.