Enterprise Rent-A-Car

4.2
416 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norwalk, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwalk location today.

Location

Enterprise Rent-A-Car
11940 Firestone Blvd, Norwalk, CA
90650, United States

Hours

Reviews

4.2
416 reviews
5 stars
277
4 stars
49
3 stars
25
2 stars
21
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding confirmations.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars in poor condition.

Efficiency

Customers appreciated the quick check-in and check-out processes, although some reported delays in receiving their vehicles.
  • KW
    Kayla White
    Jan 5, 2026
    5.0
    I’m extremely satisfied with the customer service that I have received from this location to be specific Jonathan and Denise have worked with me since September and I am glad to be their customer. They are fair and professional and are very accommodating. Thanks so much for your help with everything.
  • AV
    Angela Villarin
    Dec 31, 2025
    5.0
    Check in and check out was quick and easy. Vehicle was in great and clean condition. Staff was friendly!
  • GL
    Gina Laojaroenkul
    Dec 26, 2025
    1.0
    We just went in dec26 2025 9:51am to get a premium suv with the confirmed reservation and they told us theres no reservation show up on their end and everyone now waiting for a bigger car. A lot of people were waiting. I never have the problem like this before with them and never write a bad review but the management was so bad that I need to write it. Beware before you go there you need to double check it they really get your reservation
  • JL
    Jaymes Leemah
    Dec 21, 2025
    2.0
    Woman at the counter was very nice handling many customers by herself . Too bad that they have a very odd policy where you must have a credit card to rent ??? I only had debit card I’m visiting from out of state and needed a vehicle . This is why I’m glad I left Cali .
  • JW
    Jenny Widjaja
    Dec 16, 2025
    5.0
    very pleasant experience at this Enterprise Rent-a-car. My car recently got into an accident and Mercury insurance from the other party's policy owner recommended to use this rental service. They were friendly and professional, picked me up from the body shop and drove me there when I returned the car. The car was clean and everything was smooth process. Be warned, the shop was pretty hidden from the main street, I wouldn't know there was an Enterprise rent-a-car had I not been picked up.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Norwalk, CA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs and preferences.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

The Norwalk location is open from 8:00 AM to 6:00 PM Monday through Friday.