Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Norwalk #5456 in Norwalk, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norwalk, CA or call us at (562) 863-8794.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
482 reviews
5 stars
316
4 stars
89
3 stars
29
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the expertise of specific employees who provided valuable information and assistance, enhancing their shopping experience.
Management Issues
Negative feedback regarding management's responsiveness and professionalism, with some customers feeling dismissed or poorly treated by managers.
Product Availability
Customers noted that the store generally has a good selection of parts and products available.
Positive Experiences
Many customers expressed satisfaction with their overall experience, particularly when assisted by specific employees who went above and beyond.
- JJJosue Angel Padilla JaimesJan 6, 20265.0Exelente servicio
- JGJayden GarciaDec 19, 20255.0Belinda was super helpful and friendly. She explained everything clearly and made the whole process easy. Great service
- ABAntonio BDec 9, 20251.0Compré una batería para mi carro y no sirvió fui para cambiar por otra y les pedí si podía llevar otra aunque pagará la diferencia y resulta que me cobran por el core cuando yo compre la otra llevo la usada,y ahora tengo que pagar y la manager de nombre verónica nisiquiera,se acercó para dar solución muy mala atención
- CCChrisdamaxDec 5, 20251.0Went to Norwalk (Pioneer Blvd) for ignition coils. They sent me 30 min away to Downey because “that store has them.” Bought the coils, they don’t fit. Returned to Norwalk with receipt & brand-new parts. Manager Michael M. refused the return, said “we didn’t sell it to you” and I had to go back to Downey. That’s 2+ hours of driving because of YOUR wrong part and YOUR manager breaking AutoZone’s own “return to any store” policy. Rude and zero help.
- NPNeyra PinkyNov 20, 20251.0Worst experience don’t go there is a terrible customer service I went to buy some windshields and there were only two customers and five employees chatting. I asked the manager, Chanel B., if someone could help me put it on my car, and she said no, very annoyed, and super rude she told I asked one of the employees who also said no. I asked for my receipt, and she said they would send it to my email, but they didn't have my email address in the system. Very bad service. 😞
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Norwalk, CA?
AutoZone Auto Parts in Norwalk is open every day from 7:30 AM to 11:00 PM.
Does AutoZone Norwalk offer in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Norwalk?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands does AutoZone Norwalk carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Norwalk?
You can call them at (562) 863-8794 or email customer.service@autozone.com.
Where is AutoZone Norwalk located?
It is located at 13927 S Pioneer Blvd, Norwalk, CA 90650.
Are there any popular dining options near AutoZone Norwalk?
Yes, nearby restaurants include Chinatown Express, Blazin Claw Norwalk, Funny Kids, Tacos Chihuahua, Burger King, Hibachi Grill Buffet, and Yogurtland Norwalk for dessert.
What shopping centers are close to AutoZone in Norwalk?
Promenade Shops at dos Lagos and Norwalk Town Square are shopping centers nearby where you can shop and enjoy professional services.
Are there any banks near AutoZone Norwalk that I might use?
Yes, Bank of America, US Bank, U.S. Bank, and Downey Savings are located nearby for your banking needs.
Can customers visiting AutoZone Norwalk also find hair and beauty services nearby?
Yes, Pelitos Hair Salon For Kids & Adults and The Beauty Lounge are nearby beauty salons where customers can get hair and beauty treatments.