Enterprise Rent-A-Car

4.3
592 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Northridge, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northridge location today.

Location

Enterprise Rent-A-Car
8438 Reseda Blvd, Northridge, CA
91324, United States

Hours

Reviews

4.3
592 reviews
5 stars
426
4 stars
59
3 stars
33
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees like Nico, Leo, and Mia.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Customers reported problems with vehicle availability and discrepancies between reserved and provided vehicles, leading to dissatisfaction.

Overall Experience

While many customers had positive experiences, some expressed frustration with service inconsistencies and management behavior.
  • BL
    Bernardo de Leon
    Jan 3, 2026
    3.0
    Service is good but I think 58/day for a Toyota Corolla is not fair.
  • AM
    Anthony Manilla
    Jan 2, 2026
    1.0
    I had a very awful experience with them. For starters, they gave me an SUV that smelled bad and was very dirty from the inside. They also abusively or mistakenly charged me for an additional insurance policy on top of the one I already had, clearly to collect more money. I don't know if this was a mistake, as they constantly have new and very young employees who obviously make mistakes because they are new and this place does not take responsibility for those mistakes. Instead, they hold the customer responsible for said mistakes and make them pay for it, which is completely unfair. The supposed supervisor named Nico did not answer any of the calls I made. I had to go to the store directly to speak to him but he was very rude, careless and showed no courtesy given the situation. I definitely do not recommend this place and be very careful to not accept any unnecessary insurance policies that they offer.
  • SE
    Shawn E
    Dec 17, 2025
    1.0
    Had a very bad experience with the store manager, make sure you promise something that you can deliver
  • DB
    Danny Barforough
    Dec 12, 2025
    5.0
    Great service and good people they also gave me a ride home
  • EK
    Enid K
    Nov 30, 2025
    5.0
    The vehicle was picked up from one location and dropped off in another location. Both within a 5 mile radius of each other. Associates are very hospitable,friendly and professional. Both locations were super busy due to the holiday but employees remained professional despite the stress. Waiting time to get your vehicle is minimal and the car was very clean and drove well. The coolest thing is that they have locations open weekend and one can drop off and pay only for time used.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Northridge, CA?

Enterprise Rent-A-Car in Northridge offers a wide range of vehicles and flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Northridge?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 2:00 PM.