Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Hills #5483 in North Hills, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Hills, CA or call us at (818) 892-5165.
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Richard, David, and Michael for their exceptional service.
Staff Attitude
Several reviews mentioned a negative experience with a specific staff member, described as rude and unprofessional, which impacted the overall perception of the store.
Product Knowledge
Customers appreciated the staff's knowledge and ability to assist with various car issues, including battery replacements and part recommendations.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with service quality and product returns, indicating inconsistency in customer experiences.
JA
Joel Alesch
Feb 25, 2026
2.0
Good location, have what I need but like the last guy, what the hell is wrong with that lady?!?! I will never come to this location again, twice before I was wondering if she had a problem. Came in today to recycle oil, tried to make me seem like I didn't know what I was talking about!! I have done 100s of reviews, try to never write a bad one. Ok with autozone, you need to fix HER. Sorry but not sorry
FD
Francis Decoro
Feb 16, 2026
5.0
Michael who works for Autozone. Rain or shine Michael still got the work done. I went into the store to asked if anyone can change my headlights, one of the staff said not in the rain. Michael who was in the side he can do it 5 star to Michael for putting on my new light bulb now I can drive home safely with my family in the car. Thank you Michael
JS
Jonathan Salamanca
Feb 14, 2026
1.0
I can’t stand people that doesn’t know how to treat their employees not sure if the old lady with blonde hair was a manager but she was being so rude and disrespectful to the guys working! No one deserves to be treated like that. Apparently one of them was trying to do something ahead of time to have it ready. And the lady was literally screaming at him telling him that he didn’t know what he was doing. I felt bad for him. No one deserves that. I I were them I would scream back to her cuz on god she was the worst person I ever saw.
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Zebastian Black
Feb 13, 2026
5.0
David was awesome. Very helpful. I needed new battery and he installed it for me. Quick and friendly service. Thank God that Autozone people still keeps great "customer service" alive.
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Ashley Knapp
Feb 1, 2026
5.0
Alex helped me at AutoZone. I stopped by to have a check engine light read & he was very knowledgeable. It was a catalyst system efficiency light and he let me know that it could likely have gotten dirty after downpours we had. I had been out camping in the desert so this made complete sense. Alex’s customer service and knowledge reassured me that my car was fine. Eventually, the light went off. He was right! Thanks, Alex!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in North Hills?
AutoZone Auto Parts in North Hills is open Monday to Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in North Hills?
The store is located at 16102 Nordhoff St, North Hills, CA 91343, United States.
What automotive brands are available at AutoZone North Hills?
AutoZone North Hills carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone North Hills offer pickup and delivery services?
Yes, the store provides in-store pickup and same-day delivery services for customers.
What types of products can I find at AutoZone Auto Parts in North Hills?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can you shop in-store and get curbside pickup at AutoZone North Hills?
Yes, customers can shop in-store and also utilize curbside pickup services for convenience.
What nearby places can I visit before or after shopping at AutoZone North Hills?
Nearby places include Seafood City Supermarket for groceries, Chowking for Filipino fast food, and Valerio's Bakery for fresh baked goods.
Are there any financial services near AutoZone North Hills?
Yes, nearby financial service providers include Citibank and ALT Tax Advisors, which customers can visit for their banking and tax needs.
If I need vehicle or home services near AutoZone, what options are available?
Nearby service options include KeyMe Locksmiths for lock and key services, Journey Garage Door for garage door service, and Advanced Carpet Care for carpet cleaning.
Are there food and dining options close to AutoZone North Hills?
Yes, customers can find various dining options nearby such as Grill City for Asian cuisine, The Original Barrio Fiesta of Manila for Filipino food, and DC Donuts for coffee and snacks.
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