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AutoZone Auto Parts

4.4
(576 reviews)

Business Details

16102 Nordhoff St, North Hills, CA
91343, United States
(818) 892-5165
https://www.autozone.com/locations/ca/north-hills/16102-nordhoff-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Hills #5483 in North Hills, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Hills, CA or call us at (818) 892-5165.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
16102 Nordhoff St, North Hills, CA
91343, United States

Hours

Reviews

4.4
576 reviews
5 stars
443
4 stars
58
3 stars
11
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Richard, David, and Michael for their exceptional service.

Staff Attitude

Several reviews mentioned a negative experience with a specific staff member, described as rude and unprofessional, which impacted the overall perception of the store.

Product Knowledge

Customers appreciated the staff's knowledge and ability to assist with various car issues, including battery replacements and part recommendations.

Mixed Experiences

While many reviews were positive, some customers expressed dissatisfaction with service quality and product returns, indicating inconsistency in customer experiences.
  • JA
    Joel Alesch
    Feb 25, 2026
    2.0
    Good location, have what I need but like the last guy, what the hell is wrong with that lady?!?! I will never come to this location again, twice before I was wondering if she had a problem. Came in today to recycle oil, tried to make me seem like I didn't know what I was talking about!! I have done 100s of reviews, try to never write a bad one. Ok with autozone, you need to fix HER. Sorry but not sorry
  • FD
    Francis Decoro
    Feb 16, 2026
    5.0
    Michael who works for Autozone. Rain or shine Michael still got the work done. I went into the store to asked if anyone can change my headlights, one of the staff said not in the rain. Michael who was in the side he can do it 5 star to Michael for putting on my new light bulb now I can drive home safely with my family in the car. Thank you Michael
  • JS
    Jonathan Salamanca
    Feb 14, 2026
    1.0
    I can’t stand people that doesn’t know how to treat their employees not sure if the old lady with blonde hair was a manager but she was being so rude and disrespectful to the guys working! No one deserves to be treated like that. Apparently one of them was trying to do something ahead of time to have it ready. And the lady was literally screaming at him telling him that he didn’t know what he was doing. I felt bad for him. No one deserves that. I I were them I would scream back to her cuz on god she was the worst person I ever saw.
  • ZB
    Zebastian Black
    Feb 13, 2026
    5.0
    David was awesome. Very helpful. I needed new battery and he installed it for me. Quick and friendly service. Thank God that Autozone people still keeps great "customer service" alive.
  • AK
    Ashley Knapp
    Feb 1, 2026
    5.0
    Alex helped me at AutoZone. I stopped by to have a check engine light read & he was very knowledgeable. It was a catalyst system efficiency light and he let me know that it could likely have gotten dirty after downpours we had. I had been out camping in the desert so this made complete sense. Alex’s customer service and knowledge reassured me that my car was fine. Eventually, the light went off. He was right! Thanks, Alex!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in North Hills?

AutoZone Auto Parts in North Hills is open Monday to Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in North Hills?

The store is located at 16102 Nordhoff St, North Hills, CA 91343, United States.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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