AutoZone Auto Parts

4.2
765 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elkhorn Blvd in North Highlands, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Highlands, CA or call us at (916) 344-1322.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3675 Elkhorn Blvd, North Highlands, CA
95660, United States

Hours

Reviews

4.2
765 reviews
5 stars
433
4 stars
167
3 stars
88
2 stars
31
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.

Employee Performance

Roberto and Terry were frequently mentioned for their exceptional service and dedication, while other staff members were criticized for lack of assistance.

Product Availability

Customers noted issues with stock availability, with some parts frequently out of stock, leading to frustration.

Store Environment

The store was generally described as clean and organized, but some customers experienced long wait times and poor service during busy periods.

Overall Experience

While many customers had positive experiences and appreciated the helpfulness of certain employees, there were significant complaints about rude behavior and inconsistent service.
  • OL
    Olga Lysinger
    Nov 20, 2025
    5.0
    Я очень благодарна Роберто, который помог мне во всем с моей машиной , прошу отменить его как перфект работник , очень благодарна,
  • MM
    Melanie Martinez
    Aug 15, 2025
    5.0
    I came to autozone to see if they can test my battery but realized the corrosion on my battery was too bad and I would need a new battery. A Gentlemen tried to come and test my battery, but because it was too corroded, he couldn't. Another worker came and tried to see if he can loosen the bolt, but that failed. I called AAA and he was not much of a help and told me that the bolt needed to be cut off and that they could not do it. Another worker came out and was very determined to loosen the bolt. He took a lot of time and pride, and he was very polite. I am not sure how long that Roberto R was tinkering with the corroded bolt on the battery, but he was determined to get it off. Near the end the second co-worker that came to help earlier was out there getting a few things that Roberto needed so that the battery can become loose from the terminal. About 30 seconds before my dad showed up Roberto got the battery out of my car. Roberto and his co worker did the happy dance. We were all excited. It was a lot of work. And at that time, I had been outside in the sun for 3. Roberto asked if I had water, and I told him yes, he wanted to make sure that I was hydrated. I thought that was very nice of him to ask because he said there's cold water in the store if I needed some. After Roberto took my battery out, I bought the new battery and i'm not sure how I got a discount, but he used some type of discount for me because of all the run around and because I was out there for so long. Roberto did not want to take the $20 from my dad as a gesture of thank you for helping with my vehicle. Instead, he asked for this toy car and we bought that for him. Roberto R was very kind, knowledgeable, professional, and skillful. Thank you Roberto you were my hero today.
  • ND
    Nonie Davis
    Aug 4, 2025
    3.0
    Kinda rude
  • D1
    Distraction 101
    Jul 19, 2025
    5.0
    Roberto R was friendly and helped me look for my item and made my visit amazing !!!! Thank you
  • JJ
    John Johnson
    Jun 17, 2025
    5.0
    This store gets a lot of compliments but what people don’t understand that most of the workers there put up with a lot of shitty customers and most of the time they try to let it go but can’t, and on top of that their going through their on things. So maybe instead of judging them be more considerate and patient

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in North Highlands, CA?

AutoZone Auto Parts in North Highlands, CA is open daily from 7:30 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

Where is AutoZone Auto Parts located in North Highlands?

AutoZone Auto Parts is located at 3675 Elkhorn Blvd, North Highlands, CA 95660, USA.